Alice answers when you are on a ladder or inside a panel. She captures the issue, location, urgency, and requested service so your team can follow up prepared.
When you're up a ladder or inside a panel, you can't answer the phone. But that emergency call could become the next booked job and they'll call the next electrician if you don't pick up.
High-value jobs go elsewhere
Many callers skip voicemail
Per-minute fees add up
She knows electrical terminology, captures job details, and creates service requests for your team 24/7, even when you're wrist-deep in wiring.
24/7 coverage helps keep more urgent calls out of voicemail.
Alice uses the electrical services and terminology you configure.
Get text and email notifications after each call.
Alice creates service requests with the details your team needs.
Gathers the electrical job details your team uses to prepare quotes.
Helps filter obvious spam and sales calls before they reach your team.

When the power goes out at midnight, Alice answers. She gathers the address, assesses urgency, and texts you, so you can dispatch help fast and win the job.
Electrical emergencies happen at the worst times. The electrician who answers first gets the job.
After-hours electrical calls can become valuable service jobs. Keep them from going straight to voicemail.
When the power's out, customers may call until someone answers. Give them a clear next step.
Cover calls while other electricians are unavailable and follow up with complete job details.
Share your website and service details so Alice understands panels, wiring, lighting, EV chargers, and your service area.
Define what counts as an electrical emergency and how you want after-hours, estimate, and routine calls handled.
Point your business number to Alice so she can answer 24/7, handle call spikes, and send you instant summaries.
Alice captures job details and logs work requests while you're on the job.
Listen to how Alice triages a power outage call, captures the details, and gets a priority visit request logged.
Alice collects the service type, urgency, address, photos, customer history, and add-on opportunities, then creates a Jobber Request for your team to review before anyone schedules the work.
Built around home service workflows
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Example Intake
No-cool call, unit photo received, maintenance plan eligible.
Caller reports an active leak under the sink. Photo attached.
Surge protection prompt accepted during panel upgrade intake.
Yes. Alice is available 24/7 and can flag power outages, sparking outlets, burning smells, or exposed-wire calls based on your rules. She collects the caller's information and notifies your team.
During setup, you define your service area by zip code or city. Alice can tell out-of-area callers that your team does not serve their location.
Alice does not provide electrical quotes herself. She explains that pricing depends on the job and site conditions, collects the information you need, and creates a service request or estimate visit.
Alice can answer while you are on another job, gather job details and preferred timing, and send your team a call summary.
Yes. Alice collects job details, service address, urgency, and preferred timing, then creates a service request or CRM handoff for your team.
Alice uses the services and terminology you configure, including panel upgrades, rewiring, outlets, lighting, EV chargers, and generators.
Your free trial uses your business details, so you can judge the call experience and the follow-up your team receives.
Use the questions your customers actually ask and hear how Alice responds.
Review the caller details, issue, urgency, and next step your team receives.
Adjust the greeting, questions, and routing rules until they match your workflow.
7-day free trial · All features included · Cancel anytime
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
For owner-operators who need reliable call coverage and clean intake.
What's included
For growing teams that need transfers, photo intake, and structured dispatch notes.
Everything in Contractor, plus:
For established teams ready to connect Jobber, analyze photos, and surface add-on opportunities.
Everything in Crew, plus:
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Use the 7-day trial to test an electrical service call and the urgent-call handoff you want.