Electrician Answering Service
Powered by AI.
Alice is a 24/7 electrician answering service powered by AI. Electrical emergencies don't wait—and neither should your customers. Alice answers every call 24/7, captures job details, and captures service requests while you're on the job site.
Why electricians lose
thousands in revenue.
When you're up a ladder or inside a panel, you can't answer the phone. But that emergency call could be worth $500+ and they'll call the next electrician if you don't pick up.
Missed Emergency Calls
Lost $500+ jobs
- Can't answer on jobs
- Emergencies go to competitors
- No after-hours coverage
Voicemail Doesn't Work
80% won't leave messages
- Customers call next electrician
- No job details captured
- Delayed response times
Answering Services
$300+/month with fees
- Don't know electrical terms
- Can't quote estimates
- Per-minute charges add up
Alice captures every emergency call
She knows electrical terminology, captures job details, and creates service requests for your team 24/7, even when you're wrist-deep in wiring.
What Alice does for electricians.
Answers Every Call
24/7 coverage means no missed emergencies—power outages at 2 AM get answered.
Knows Electrical
Alice understands panels, outlets, wiring, lighting, EV chargers, and more.
Instant Alerts
Get text and email notifications immediately after every call.
Job Requests
Alice creates service requests with the details your team needs.
Prepares Estimates
Gathers all the electrical job details your team uses to create accurate quotes.
Screens Spam
Alice filters out solicitors and robocalls so you only see real leads.
Never miss another emergency call.
When the power goes out at midnight, Alice answers. She gathers the address, assesses urgency, and texts you immediately—so you can dispatch help fast and win the job.
- Identifies true emergencies vs routine calls
- Collects job details and customer info
- Creates service requests in your CRM
- Sends instant summaries via text & email
Why electricians need 24/7 answering.
Electrical emergencies happen at the worst times. The electrician who answers first gets the job.
Emergency Jobs = Big Revenue
After-hours emergency calls often pay 1.5-2x your normal rate. Don't let them go to voicemail.
First Response Wins
When the power's out, customers call until someone answers. Be that someone.
Beat Your Competition
While other electricians sleep on calls, you're capturing jobs and building your reputation.
How it works in4 simple steps.
Train Alice on your electrical services
Share your website and service details so Alice understands panels, wiring, lighting, EV chargers, and your service area.
Set your emergency rules
Define what counts as an electrical emergency and how you want after-hours, estimate, and routine calls handled.
Forward your calls to Alice
Point your business number to Alice so she can answer 24/7, handle call spikes, and send you instant summaries.
Win more electrical jobs
Alice answers every call professionally, captures job details, and logs work requests while you're on the job.
Hear Alice handle an electrical emergency
Listen to how Alice triages a power outage call, captures the details, and gets a priority visit request logged.
Turn phone calls intoclean Jobber jobs.
Alice collects the details your dispatcher needs: service type, urgency, address, photos, customer history, and add-on opportunities before the job reaches your team.
Built around home service workflows
Recognizes repeat callers
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Collects photos for visual triage
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Surfaces add-on opportunities
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Alice is Preparing Dispatch Notes
Recent Intake
No-cool call, unit photo received, maintenance plan eligible.
Photo shows active leak under sink. Shutoff instructions sent.
Surge protection prompt accepted during panel upgrade intake.
What electricians are saying.
"Alice paid for herself in the first week. I got a $1,500 panel upgrade job at 9 PM that I would have missed completely."
"I used to stress about missing calls while on jobs. Now Alice handles everything and I just focus on the work."
"The emergency call handling is incredible. Alice knows exactly what questions to ask and gets me the info I need."
Frequently asked questions.
Can Alice handle electrical emergency calls?
Absolutely. Alice is available 24/7 and identifies urgent situations like power outages, sparking outlets, burning smells, or exposed wires. She collects the caller's information and immediately notifies you so you can dispatch help fast.
How does Alice know my service area?
During setup, you tell Alice your service area by zip codes or cities. When callers are outside your area, she politely lets them know and can recommend they search for local electricians.
How does Alice handle price questions?
Alice does not provide electrical quotes herself. She explains that pricing depends on the job and site conditions, collects the information you need, and creates a service request or estimate visit so your team can quote the work.
What if I'm on another job when a call comes in?
That's exactly when Alice shines. She answers every call professionally, gathers job details, and collects preferred timing and service details. You get a text summary so you're always in the loop.
Can Alice capture service requests directly?
Alice collects job details, service address, urgency, and preferred timing, then creates a service request or CRM handoff for your team.
Does Alice understand electrical terminology?
Alice learns your specific services—panel upgrades, rewiring, outlet installations, lighting, EV chargers, generators, and more. She asks the right questions to understand what customers need.
Start with intake, scale into dispatch
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Contractor
Perfect for owner-operators and small contractor shops.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Crew
For growing home service teams that need Alice to take action.
Everything in Contractor, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Jobber-ready job summaries
- Photo intake links
- Dispatch notes for technicians
- Customer SMS reminders
- Text-a-link scenarios
Business
For established service businesses that want visual triage, Jobber workflows, and revenue expansion.
Everything in Crew, plus:
- Smart Upselling
- Jobber CRM
- AI Image Analysis
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Intelligence
- Alice AI trained on your business
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Ready to capture every
electrical lead?
Join hundreds of electricians using Alice to win more jobs and grow their business.