Home Services Answering Service
Powered by AI.
Alice is a 24/7 home services answering service powered by AI. You can't answer the phone when you're on a ladder or under a sink, so Alice handles customer calls, captures service requests, and captures every lead 24/7—so you can focus on the job.
Why home service pros lose
jobs to missed calls.
When you're on a job site—hands full, tools out, focused on the work—you can't answer the phone. But that caller needs help, and they'll call the next contractor.
On the Job Site
Can't answer mid-project
- Hands are full
- Noisy work environment
- Customer waiting on you
Solo Operation
No office staff
- You're the whole team
- No receptionist budget
- Voicemail loses leads
After-Hours Calls
Homeowners call evenings
- Problems noticed at night
- Weekend emergencies
- Lost to 24/7 competitors
Alice is your virtual office
She answers every call professionally, captures service requests and estimate visits, and captures job details—24/7, so you can focus on the work that pays.
What Alice does for your business.
Answers Every Call
24/7 coverage means no missed leads—even when you're on a ladder.
Knows Home Services
Alice understands repairs, installations, maintenance, and common issues.
Service Requests
Creates service requests and estimate handoffs.
Captures Job Details
Collects address, problem description, and customer preferences.
Prepares Estimates
Gathers all the information your team needs to create accurate home services quotes.
Instant Notifications
Get text and email alerts immediately after every call.
Run your business like you have office staff.
Solo contractors and small crews can't afford a receptionist. Alice gives you professional call handling at a fraction of the cost—so you compete with the big companies.
- Answers calls while you're on job sites
- Creates service requests in your CRM
- Captures job details and customer info
- Sends instant summaries via text & email
Why contractors need 24/7 answering.
Homeowners notice problems when they're home—evenings and weekends. Be there when they need you.
Every Call = Revenue
An average service call is $150-500+. Every missed call is money going to your competitor.
Peak Calling Hours
Most homeowners call after work and on weekends. That's when they're home and notice issues.
Compete with the Big Guys
Large companies have call centers. Alice levels the playing field for solo operators.
How it works in4 simple steps.
Train Alice
Share your services, pricing, and service area. Alice learns your business.
Set Preferences
Define how you want service requests routed and emergencies handled.
Forward Calls
Point your business number to Alice—keep your existing number.
Win More Jobs
Alice answers 24/7, captures service requests, and sends you summaries.
Hear Alice handle a home services lead
Listen to a call where Alice captures a repair request, gathers job details, and creates an on-site visit request.
Turn phone calls intoclean Jobber jobs.
Alice collects the details your dispatcher needs: service type, urgency, address, photos, customer history, and add-on opportunities before the job reaches your team.
Built around home service workflows
Recognizes repeat callers
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Collects photos for visual triage
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Surfaces add-on opportunities
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Alice is Preparing Dispatch Notes
Recent Intake
No-cool call, unit photo received, maintenance plan eligible.
Photo shows active leak under sink. Shutoff instructions sent.
Surge protection prompt accepted during panel upgrade intake.
What contractors are saying.
"I'm a one-man handyman operation. Alice makes me look like I have an office. Customers are impressed and I capture more jobs."
"Last month Alice captured 12 job requests while I was on other job sites. That's $4,000+ in work I would have lost to voicemail."
"The after-hours coverage is huge. Got a $800 emergency call at 9 PM that I would have missed. Alice paid for herself that night."
Frequently asked questions.
What types of home services does Alice support?
Alice works for any home service business—handyman services, appliance repair, window cleaning, gutter cleaning, pressure washing, carpet cleaning, garage door repair, and more. She learns your specific services and pricing.
Can Alice capture service requests?
Alice collects the service address, job details, urgency, and preferred timing, then creates a service request or CRM handoff for your team.
How does Alice handle emergency calls?
Alice identifies urgent situations—burst pipes, broken AC in summer, electrical issues—and immediately notifies you. She collects the customer's address and problem details so you can dispatch quickly.
Can Alice provide service estimates?
You can train Alice with your standard pricing for common services. For jobs that require an on-site assessment, she explains your process and creates an estimate request for follow-up.
What about after-hours and weekend calls?
Homeowners often call about repairs in the evenings and weekends when they're home and notice problems. Alice answers 24/7 so you capture every lead, even when you're off the clock.
How does Alice know my service area?
During setup, you tell Alice your service area by zip codes, cities, or radius. When callers are outside your area, she politely lets them know and can recommend they search for local providers.
Start with intake, scale into dispatch
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Contractor
Perfect for owner-operators and small contractor shops.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Crew
For growing home service teams that need Alice to take action.
Everything in Contractor, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Jobber-ready job summaries
- Photo intake links
- Dispatch notes for technicians
- Customer SMS reminders
- Text-a-link scenarios
Business
For established service businesses that want visual triage, Jobber workflows, and revenue expansion.
Everything in Crew, plus:
- Smart Upselling
- Jobber CRM
- AI Image Analysis
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Intelligence
- Alice AI trained on your business
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Ready to grow your
home service business?
Join hundreds of contractors using Alice to capture more jobs and grow their business.