Home Services Answering Service
Powered by AI.
Alice is a 24/7 home services answering service powered by AI. You can't answer the phone when you're on a ladder or under a sink, so Alice handles customer calls, schedules service appointments, and captures every lead 24/7—so you can focus on the job.
Why home service pros lose
jobs to missed calls.
When you're on a job site—hands full, tools out, focused on the work—you can't answer the phone. But that caller needs help, and they'll call the next contractor.
On the Job Site
Can't answer mid-project
- Hands are full
- Noisy work environment
- Customer waiting on you
Solo Operation
No office staff
- You're the whole team
- No receptionist budget
- Voicemail loses leads
After-Hours Calls
Homeowners call evenings
- Problems noticed at night
- Weekend emergencies
- Lost to 24/7 competitors
Alice is your virtual office
She answers every call professionally, schedules service appointments and estimate visits, and captures job details—24/7, so you can focus on the work that pays.
What Alice does for your business.
Answers Every Call
24/7 coverage means no missed leads—even when you're on a ladder.
Knows Home Services
Alice understands repairs, installations, maintenance, and common issues.
Books Appointments
Schedules service calls and estimates directly to your calendar.
Captures Job Details
Collects address, problem description, and customer preferences.
Prepares Estimates
Gathers all the information your team needs to create accurate home services quotes.
Instant Notifications
Get text and email alerts immediately after every call.
Run your business like you have office staff.
Solo contractors and small crews can't afford a receptionist. Alice gives you professional call handling at a fraction of the cost—so you compete with the big companies.
- Answers calls while you're on job sites
- Schedules appointments to your calendar
- Captures job details and customer info
- Sends instant summaries via text & email
Why contractors need 24/7 answering.
Homeowners notice problems when they're home—evenings and weekends. Be there when they need you.
Every Call = Revenue
An average service call is $150-500+. Every missed call is money going to your competitor.
Peak Calling Hours
Most homeowners call after work and on weekends. That's when they're home and notice issues.
Compete with the Big Guys
Large companies have call centers. Alice levels the playing field for solo operators.
How it works in4 simple steps.
Train Alice
Share your services, pricing, and service area. Alice learns your business.
Set Preferences
Define how you want appointments scheduled and emergencies handled.
Forward Calls
Point your business number to Alice—keep your existing number.
Win More Jobs
Alice answers 24/7, books appointments, and sends you summaries.
Hear Alice handle a home services lead
Listen to a call where Alice captures a repair request, gathers job details, and books an on-site visit.
Complete CalendarIntegration.
Alice handles the messy parts of scheduling. She recognizes returning customers, recalls their history, and manages every booking on your preferred platform.
Connect your preferred platform
Instant Recognition
Identifies returning callers and pulls up their previous appointment history and preferences.
Full Lifecycle Management
Handles bookings, rescheduling, and cancellations—all in natural conversation.
Automatic SMS Confirmations
Sends text confirmations to customers after every booking, reschedule, or cancellation.
Alice is Booking Appointments
Recent Activity
“Alice knew exactly what service I needed.”
“Alice handled the change seamlessly.”
“Booked for Thursday at 2 PM.”
What contractors are saying.
"I'm a one-man handyman operation. Alice makes me look like I have an office. Customers are impressed and I book more jobs."
"Last month Alice booked 12 jobs while I was on other job sites. That's $4,000+ in work I would have lost to voicemail."
"The after-hours coverage is huge. Got a $800 emergency call at 9 PM that I would have missed. Alice paid for herself that night."
Frequently asked questions.
What types of home services does Alice support?
Alice works for any home service business—handyman services, appliance repair, window cleaning, gutter cleaning, pressure washing, carpet cleaning, garage door repair, and more. She learns your specific services and pricing.
Can Alice schedule service appointments?
Yes! Alice integrates with your calendar to book service calls, estimates, and consultations. She checks your availability, suggests times based on location efficiency, and sends confirmation details to customers.
How does Alice handle emergency calls?
Alice identifies urgent situations—burst pipes, broken AC in summer, electrical issues—and immediately notifies you. She collects the customer's address and problem details so you can dispatch quickly.
Can Alice provide service estimates?
You can train Alice with your standard pricing for common services. For jobs that require an on-site assessment, she explains your process and schedules an estimate appointment.
What about after-hours and weekend calls?
Homeowners often call about repairs in the evenings and weekends when they're home and notice problems. Alice answers 24/7 so you capture every lead, even when you're off the clock.
How does Alice know my service area?
During setup, you tell Alice your service area by zip codes, cities, or radius. When callers are outside your area, she politely lets them know and can recommend they search for local providers.
Start small, scale as you grow
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Professional
Perfect for small businesses and solo owners.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- AI image analysis (Beta)
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Scale
For growing businesses that need Alice to take action.
Everything in Professional, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Automatic appointment booking
- Automatic rescheduling & canceling
- Google Calendar integration
- Calendly integration
- Acuity Scheduling integration
- Customer SMS reminders
- Text-a-link scenarios
Growth
For complex businesses requiring advanced training.
Everything in Scale, plus:
- Smart Upselling
- Housecall Pro integration
- Jobber integration
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes our full suite of core technologies—no hidden fees or upsells.
Intelligence
- Alice AI trained on your business
- AI image analysis for visual context
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Ready to grow your
home service business?
Join hundreds of contractors using Alice to book more jobs and grow their business.