The AI dispatcher
for home service calls.
Alice answers homeowners, collects photos, triages urgency, recommends relevant add-ons, and prepares Jobber-ready intake before your team rolls a truck.
More context before every visit.
Home service calls are messy. Alice asks the right questions and captures the missing context before your dispatcher or technician has to chase it down.
Answers every call
Alice picks up when your team is on a job, after hours, or buried in seasonal call volume.
Collects visual context
Photo intake helps your team understand what is happening before the truck rolls.
Prepares job details
Each call becomes a structured summary with address, issue, urgency, photos, and next step.
Expands revenue
Alice can identify natural add-ons while the homeowner is already explaining the job.
Compare intake quality.
The difference is not just answering the phone. It is whether the call becomes a useful dispatch record.
| Feature | Alice AI Dispatcher | Voicemail | Generic Call Center |
|---|---|---|---|
| Answers after hours | No | Sometimes | |
| Handles multiple calls at once | No | ||
| Collects photos | No | No | |
| Flags urgency | No | Scripted | |
| Suggests add-ons | No | No | |
| Creates structured job notes | No | Basic | |
| Built for home service workflows | No | No |
AI that thinks likea home-service dispatcher.
Listens and triages
Alice identifies trade, issue, urgency, location, and whether photos would help.
Collects context
Alice asks follow-up questions, requests photos, and captures customer preferences.
Prepares the job
Your team gets structured notes with next step, urgency, photos, and add-on interest.
Hear Alice triage an HVAC call
Listen to Alice qualify a no-cool call, request photos, and prepare a clean dispatch summary.
Turn phone calls intoclean Jobber jobs.
Alice collects the details your dispatcher needs: service type, urgency, address, photos, customer history, and add-on opportunities before the job reaches your team.
Built around home service workflows
Recognizes repeat callers
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Collects photos for visual triage
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Surfaces add-on opportunities
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Alice is Preparing Dispatch Notes
Recent Intake
No-cool call, unit photo received, maintenance plan eligible.
Photo shows active leak under sink. Shutoff instructions sent.
Surge protection prompt accepted during panel upgrade intake.
Focused on home services.
Alice is built for call-driven field service teams that depend on fast response, accurate intake, and clean dispatch notes.
Questions about AI dispatch?
What is an AI dispatcher for home services?
An AI dispatcher answers inbound calls, asks trade-specific intake questions, collects photos, identifies urgency, recommends relevant add-ons, and prepares clean job details for your office or Jobber workflow.
Can Alice collect photos during intake?
Yes. Alice can send a photo upload link by text and use the images for visual triage, such as equipment type, visible leaks, panel issues, roof damage, access constraints, or missing details.
How does Alice help with upsells?
Alice can surface add-ons that fit the call context, such as HVAC tune-ups, maintenance plans, filter replacements, plumbing inspections, electrical surge protection, or roof inspections.
Is Alice built for Jobber?
Alice is positioned around Jobber-style field service workflows. She prepares structured intake notes with customer info, address, issue, urgency, photos, add-on interest, and next step.
Which trades is Alice focused on?
Alice is focused on home services: HVAC, plumbing, electrical, roofing, restoration, landscaping, pest control, locksmiths, and contractors.
What happens if Alice cannot resolve a call?
Alice takes a detailed message, flags uncertainty, sends notifications, and can follow your rules for transfer or escalation.
Start with intake, scale into dispatch
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Contractor
Perfect for owner-operators and small contractor shops.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Crew
For growing home service teams that need Alice to take action.
Everything in Contractor, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Jobber-ready job summaries
- Photo intake links
- Dispatch notes for technicians
- Customer SMS reminders
- Text-a-link scenarios
Business
For established service businesses that want visual triage, Jobber workflows, and revenue expansion.
Everything in Crew, plus:
- Smart Upselling
- Jobber CRM
- AI Image Analysis
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Intelligence
- Alice AI trained on your business
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Ready for AI-powered
home service dispatch?
Start with better intake. Add visual triage, upsell prompts, and Jobber-ready notes as your workflow matures.