Alice answers homeowners, asks follow-up questions, collects photos, flags urgency, and prepares structured intake before your team heads to the job.
Home service calls are messy. Alice asks the right questions and captures the missing context before your dispatcher or technician has to chase it down.
Alice picks up when your team is on a job, after hours, or buried in seasonal call volume.
Photo intake helps your team understand what is happening before the truck rolls.
Each call becomes a structured summary with address, issue, urgency, photos, and next step.
Alice can identify natural add-ons while the homeowner is already explaining the job.
The difference is not just answering the phone. It is whether the call becomes a useful dispatch record.
| Feature | Alice AI Dispatcher | Voicemail | Generic Call Center |
|---|---|---|---|
| Answers after hours | No | Sometimes | |
| Handles multiple calls at once | No | ||
| Collects photos | No | No | |
| Flags urgency | No | Scripted | |
| Suggests add-ons | No | No | |
| Creates structured job notes | No | Basic | |
| Built for home service workflows | No | No |
Alice identifies trade, issue, urgency, location, and whether photos would help.
Alice asks follow-up questions, requests photos, and captures customer preferences.
Your team gets structured notes with next step, urgency, photos, and add-on interest.
Listen to Alice qualify a no-cool call, request photos, and prepare a clean dispatch summary.
Alice collects the service type, urgency, address, photos, customer history, and add-on opportunities, then creates a Jobber Request for your team to review before anyone schedules the work.
Built around home service workflows
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Example Intake
No-cool call, unit photo received, maintenance plan eligible.
Caller reports an active leak under the sink. Photo attached.
Surge protection prompt accepted during panel upgrade intake.
Alice is built for call-driven field service teams that depend on fast response, accurate intake, and clean dispatch notes.
An AI dispatcher answers inbound calls, asks trade-specific intake questions, collects photos, identifies urgency, recommends relevant add-ons, and prepares clean job details for your office or Jobber workflow.
Yes. Alice can send a photo upload link by text and use the images for visual triage, such as equipment type, visible leaks, panel issues, roof damage, access constraints, or missing details.
Alice can surface add-ons that fit the call context, such as HVAC tune-ups, maintenance plans, filter replacements, plumbing inspections, electrical surge protection, or roof inspections.
Alice is positioned around Jobber-style field service workflows. She prepares structured intake notes with customer info, address, issue, urgency, photos, add-on interest, and next step.
Alice is focused on home services: HVAC, plumbing, electrical, roofing, restoration, landscaping, pest control, locksmiths, and contractors.
Alice takes a detailed message, flags uncertainty, sends notifications, and can follow your rules for transfer or escalation.
Your free trial uses your business details, so you can judge the call experience and the follow-up your team receives.
Use the questions your customers actually ask and hear how Alice responds.
Review the caller details, issue, urgency, and next step your team receives.
Adjust the greeting, questions, and routing rules until they match your workflow.
7-day free trial · All features included · Cancel anytime
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
For owner-operators who need reliable call coverage and clean intake.
What's included
For growing teams that need transfers, photo intake, and structured dispatch notes.
Everything in Contractor, plus:
For established teams ready to connect Jobber, analyze photos, and surface add-on opportunities.
Everything in Crew, plus:
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Start with better intake. Add visual triage, upsell prompts, and Jobber-ready notes as your workflow matures.