Restaurant Answering Service
powered by AI.
Alice is a 24/7 restaurant answering service powered by AI. During the dinner rush, no one can answer the phone, so Alice handles reservations, answers menu questions, and captures large party inquiries 24/7—so you never lose a booking.
Why restaurants lose
reservations to missed calls.
When the kitchen is slammed and the dining room is full, no one can answer the phone. But that caller will just book somewhere else.
Dinner Rush Chaos
No one can answer
- Kitchen is slammed
- Servers are busy
- Host is seating guests
Lost Large Parties
Big revenue walks away
- Private event inquiries
- Group reservations
- Catering requests
After-Hours Bookings
People plan at night
- Weekend dinner plans
- Special occasion research
- Voicemail = lost booking
Alice is your virtual host
She answers every call, takes reservations, answers menu questions, and captures large party inquiries—24/7, even during the dinner rush.
What Alice does for your restaurant.
Answers Every Call
24/7 coverage means no missed reservations—even during the dinner rush.
Takes Reservations
Books tables with party size, date, time, and special requests.
Knows Your Menu
Answers questions about dishes, ingredients, allergens, and specials.
Captures Large Parties
Collects details for group reservations and private events.
Handles Takeout Calls
Directs to online ordering or takes basic order information.
Instant Notifications
Get text and email summaries after every call.
Fill more tables, stress less.
Every missed call during rush is a lost reservation. Alice ensures every caller gets a warm greeting and the chance to book—even when your team is slammed.
- Answers calls during dinner rush
- Takes reservations 24/7
- Answers menu and allergen questions
- Captures large party and event inquiries
Why restaurants need 24/7 answering.
People plan dinners at all hours. The restaurant that answers gets the reservation.
Every Table Counts
A party of 6 is $200+ in revenue. Every missed reservation call is real money lost.
Evening Planning
People book weekend dinners after work. Be the restaurant that answers at 9 PM.
Capture Big Events
Private parties and catering can be $5K+ jobs. Don't let those inquiries go to voicemail.
Three steps tonever miss a reservation call.
Train Alice on your restaurant
Share your menu, hours, locations, and reservation rules so Alice can answer questions like your best host.
Customize booking rules
Decide how you want reservations, private dining, and large parties handled—Alice follows your playbook.
Forward your phone line
Point your restaurant number to Alice so she can take reservations, answer menu questions, and keep tables full 24/7.
Fill more tables
Alice books reservations around the clock and sends you instant notifications so you never miss a guest.
Hear Alice handle a reservation inquiry
Listen to a sample call where Alice books a table, answers a quick allergen question, and confirms special requests.
Complete CalendarIntegration.
Alice handles the messy parts of scheduling. She recognizes returning customers, recalls their history, and manages every booking on your preferred platform.
Connect your preferred platform
Instant Recognition
Identifies returning callers and pulls up their previous appointment history and preferences.
Full Lifecycle Management
Handles bookings, rescheduling, and cancellations—all in natural conversation.
Automatic SMS Confirmations
Sends text confirmations to customers after every booking, reschedule, or cancellation.
Alice is Booking Appointments
Recent Activity
“Alice knew exactly what service I needed.”
“Alice handled the change seamlessly.”
“Booked for Thursday at 2 PM.”
What restaurants are saying.
"We were missing 40% of calls during dinner service. Now Alice catches every one. We've added 15+ reservations per week."
"A private party inquiry came in at 10 PM on a Tuesday. Alice captured it perfectly. That was a $4,000 event."
"Alice knows our menu better than some of my staff. She handles allergen questions perfectly every time."
Frequently asked questions.
Can Alice take reservations?
Yes! Alice integrates with your reservation system or calendar to book tables. She asks for party size, date, time, and any special requests like high chairs or dietary accommodations.
How does Alice handle large party inquiries?
Alice can collect details for large parties and private events—group size, date preferences, budget, and occasion. She takes the information and alerts you to follow up with a custom quote.
Can Alice answer menu questions?
Absolutely. Alice learns your menu and can answer questions about dishes, ingredients, allergens, vegetarian/vegan options, and daily specials. For complex dietary needs, she takes a message for your team.
What about takeout and delivery orders?
Alice can direct callers to your online ordering system or take basic order information. She can also answer questions about pickup times, delivery areas, and minimum orders.
Does Alice handle hours and location questions?
Yes. Alice knows your hours, location, parking info, and directions. She can also share information about happy hour, brunch, or special event schedules.
Can Alice handle multiple locations?
Yes. If you have multiple restaurants, Alice can identify which location the caller wants and provide location-specific information about hours, menus, and availability.
Start small, scale as you grow
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Professional
Perfect for small businesses and solo owners.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- AI image analysis (Beta)
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Scale
For growing businesses that need Alice to take action.
Everything in Professional, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Automatic appointment booking
- Automatic rescheduling & canceling
- Google Calendar integration
- Calendly integration
- Acuity Scheduling integration
- Customer SMS reminders
- Text-a-link scenarios
Growth
For complex businesses requiring advanced training.
Everything in Scale, plus:
- Smart Upselling
- Housecall Pro integration
- Jobber integration
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes our full suite of core technologies—no hidden fees or upsells.
Intelligence
- Alice AI trained on your business
- AI image analysis for visual context
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Ready to fill more
tables?
Join hundreds of restaurants using Alice to capture every reservation and grow their business.