Route, Qualify, and Document Calls
Without Slowing Your Team.

A call handling service manages your incoming business calls professionally, answering, routing, screening, and taking messages. Alice uses AI to handle calls intelligently, qualifying leads, capturing service requests, and transferring urgent calls to the right person.

AI call handling provides consistent automated intake, configurable routing, 24/7 coverage, and the ability to handle multiple calls at once. Alice uses the greetings, questions, and escalation rules you configure.

Yes! Alice can intelligently route calls based on rules you set, by department, urgency, time of day, or caller type. VIP customers can be transferred according to your rules, while routine inquiries get handled by Alice directly.

Alice screens calls by asking qualifying questions you define. She identifies the caller's needs, determines urgency, and either handles the call herself, takes a message, or transfers to the appropriate person, all while filtering out spam and robocalls.

Absolutely. Unlike human receptionists who can only handle one call at a time, Alice can manage multiple calls at once. During busy periods, multiple callers can receive a prompt response, reducing hold times and busy signals.

Alice collects whatever information you need: name, phone number, reason for calling, urgency level, and any custom questions you define. All data is organized and sent to you via text and email after each call.

Yes. You control everything: custom greetings, qualifying questions, routing rules, transfer conditions, and escalation procedures. Alice adapts to your exact workflow and business processes.

Alice answers incoming calls based on your forwarding rules, according to the forwarding rules you configure. Use the trial to test pickup behavior with your own business number.