24/7 Call Answering Service
That Never Stops.
Round-the-clock coverage for every lead. Alice answers every call—day or night, weekday or weekend, holiday or not. Your business never sleeps.
Alice answers at any hour
Same professional service, whether it's noon or midnight
Customers calling before you open get professional service, not voicemail. Alice captures leads while you're still having coffee.
During peak hours, Alice handles overflow so no caller waits on hold. Every call answered on the first ring.
Evening callers researching services get answers and can book appointments for the next day.
True emergencies get escalated immediately. Routine calls get handled professionally until morning.
Limited hours mean
limited opportunities.
If you're only answering calls 9-5, you're missing more than half of your potential customers. People call when it's convenient for them—not you.
Limited Hours
9-5 means missing 60% of calls
- Early birds call before you open
- Night owls research after hours
- Weekend leads go to competitors
Inconsistent Coverage
Staff can't work 24/7
- Sick days leave gaps
- Vacations mean voicemail
- Holidays are dead zones
Expensive Night Shifts
24/7 staff costs $100k+/year
- Overtime adds up fast
- Night differential pay
- Hard to find reliable staff
Alice is always on
24 hours a day, 7 days a week, 365 days a year. No sick days, no vacations, no holidays off. Every call answered professionally, every time.
True 24/7 coverage includes everything.
First-Ring Answering
Every call answered instantly—no hold times at any hour.
Appointment Booking
Book appointments 24/7, even while you sleep.
Emergency Escalation
Urgent calls get to you immediately, routine ones wait.
Holiday Coverage
Christmas, New Year's, every holiday—Alice is there.
Spam Filtering
Robocalls blocked at 3 AM just like at 3 PM.
Instant Notifications
Get call summaries by text and email after every call.
How 24/7 answeringworks.
Train Alice
Share your website and Alice learns your services, service area, and how you want her to answer calls.
Set 24/7 preferences
Define your hours, greetings, escalation rules, and what counts as an emergency vs. a routine call.
Forward your number
Point your existing business line to Alice so she can answer every call on the first ring.
Relax (Alice is on)
Alice handles every call 24/7—capturing leads, booking jobs, and sending you instant summaries.
Hear Alice handle a 24/7 emergency call
Listen to a sample call where Alice answers a late-night emergency, captures all the details, and books the job without you picking up the phone.
Complete CalendarIntegration.
Alice handles the messy parts of scheduling. She recognizes returning customers, recalls their history, and manages every booking on your preferred platform.
Connect your preferred platform
Instant Recognition
Identifies returning callers and pulls up their previous appointment history and preferences.
Full Lifecycle Management
Handles bookings, rescheduling, and cancellations—all in natural conversation.
Automatic SMS Confirmations
Sends text confirmations to customers after every booking, reschedule, or cancellation.
Alice is Booking Appointments
Recent Activity
“Alice knew exactly what service I needed.”
“Alice handled the change seamlessly.”
“Booked for Thursday at 2 PM.”
What our customers are saying.
"We're an emergency restoration company. Calls at 2 AM are our bread and butter. Alice handles them perfectly and our response time dropped from 30 minutes to 5."
"I used to dread holidays because I'd come back to 50 voicemails. Now Alice handles everything and I actually enjoy my time off."
Start small, scale as you grow
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Professional
Perfect for small businesses and solo owners.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- AI image analysis (Beta)
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Scale
For growing businesses that need Alice to take action.
Everything in Professional, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Automatic appointment booking
- Automatic rescheduling & canceling
- Google Calendar integration
- Calendly integration
- Acuity Scheduling integration
- Customer SMS reminders
- Text-a-link scenarios
Growth
For complex businesses requiring advanced training.
Everything in Scale, plus:
- Smart Upselling
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes our full suite of core technologies—no hidden fees or upsells.
Intelligence
- Alice AI trained on your business
- AI image analysis for visual context
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Frequently asked questions.
What is 24/7 call answering?
24/7 call answering means your business phone is answered professionally around the clock—24 hours a day, 7 days a week, 365 days a year. With Alice, every call gets answered instantly, whether it's 2 PM on Tuesday or 3 AM on Christmas.
How much does 24/7 answering cost?
Alice's 24/7 answering starts at $49/month with unlimited minutes. Traditional 24/7 call centers charge $500-2000/month for comparable coverage. Alice provides better consistency at a fraction of the cost.
Can Alice handle calls at any time?
Yes! Alice is available 24/7/365 with no downtime. She handles calls at 3 AM the same way she handles calls at 3 PM—professionally, consistently, and according to your preferences.
What happens on holidays?
Alice works every holiday without overtime pay. She can use special holiday greetings, adjust her responses for holiday hours, and ensure you never miss a lead during peak shopping seasons or emergency situations.
How does Alice handle different time zones?
Alice automatically adjusts to your business hours and can handle callers from any time zone. She knows when you're open, when you're closed, and responds appropriately regardless of when the call comes in.
Can I set different responses for different times?
Absolutely. You can configure different greetings, responses, and actions for business hours vs. after hours, weekdays vs. weekends, and regular days vs. holidays. Alice adapts to your schedule.
What if I need to be reached for emergencies at night?
You define what constitutes an emergency. Alice can immediately text, email, or call you for urgent situations while handling routine calls on her own. You stay in control of when you're interrupted.
Is there any downtime or maintenance windows?
No. Alice has 99.99% uptime with no scheduled maintenance windows. Your calls are always answered, period. We handle all updates and improvements seamlessly in the background.
24/7/365.
Every call answered.
Stop losing leads to voicemail. Alice answers every call, any time, any day.