Around-the-Clock Coverage
Keep Your Business Responsive
Around the Clock.
Alice covers calls during the day, after hours, on weekends, and on holidays. Each caller gets a consistent greeting and the next step your business defines.
All features included
24/7/365 coverage
Multiple-call capacity
Alice
Handling emergency lead
2:14 AM
24/7 Coverage Active
Urgent
2:14 AM
Alice answers at any hour
Same professional service, whether it's noon or midnight
6 AM
Early Morning Calls
Customers calling before you open get professional service, not voicemail. Alice captures leads while you're still having coffee.
12 PM
Business Hours Rush
During peak hours, Alice handles overflow so no caller waits on hold. Calls answered without adding another receptionist.
9 PM
After Hours Inquiries
Evening callers researching services get answers and can capture service requests for the next day.
3 AM
Late Night Emergencies
True emergencies follow your escalation rules. Routine calls get handled professionally until morning.
The Coverage Problem
Limited hours mean
limited opportunities.
If you only answer calls during business hours, after-hours and weekend callers may reach voicemail. People call when it's convenient for them, not you.
Limited Hours
Limited hours leave calls uncovered
- Early birds call before you open
- Night owls research after hours
- Weekend leads go to competitors
Inconsistent Coverage
Staff can't work 24/7
- Sick days leave gaps
- Vacations mean voicemail
- Holidays are dead zones
Expensive Night Shifts
Night staffing adds significant overhead
- Overtime adds up fast
- Night differential pay
- Hard to find reliable staff
Alice covers calls around the clock
24 hours a day, 7 days a week, 365 days a year. No sick days, no vacations, no holidays off. Calls follow the same greeting and intake rules.
True 24/7 coverage includes everything.
Prompt Answering
Automated call coverage helps reduce long holds at any hour.
Service Requests
Capture service requests 24/7, even while you sleep.
Emergency Escalation
Urgent calls follow your escalation rules, routine ones wait.
Holiday Coverage
Configure coverage for Christmas, New Year's, and other holidays.
Spam Filtering
Apply the same spam rules at 3 AM and 3 PM.
Call Notifications
Get call summaries by text and email after each call.
Setup in 5 minutes
How 24/7 answering works.
01
Train Alice
Share your website and Alice learns your services, service area, and how you want her to answer calls.
02
Set 24/7 preferences
Define your hours, greetings, escalation rules, and what counts as an emergency vs. a routine call.
03
Forward your number
Point your existing business line to Alice so she can answer incoming calls based on your forwarding rules.
04
Relax (Alice is on)
Alice helps cover calls 24/7, capturing leads, capturing job requests, and sending you call summaries.
Hear Alice handle a 24/7 emergency call
Listen to a sample call where Alice answers a late-night emergency, captures the relevant details, and logs the request.
Natural voice
Real conversation
Play 24/7 demo call
1:32 | After-hours emergency example
Audio WaveformLive Demo
JOBBER-READY INTAKE
Turn phone calls into detailed Jobber Requests.
Alice collects the service type, urgency, address, photos, customer history, and add-on opportunities, then creates a Jobber Request for your team to review before anyone schedules the work.
Built around home service workflows
Photo Intake
Smart Upselling
Recognizes repeat callers
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Collects photos for visual triage
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Surfaces add-on opportunities
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Illustrative Intake Preview
Alice is Preparing Dispatch Notes
Issue
Captured
Photo
Attached
Next Step
Recorded
Example Intake
Returning HVAC CustomerRecognized
No-cool call, unit photo received, maintenance plan eligible.
Jobber Request prepared
Plumbing LeakUrgent
Caller reports an active leak under the sink. Photo attached.
Dispatch priority flagged
Electrical Panel CallAdd-on
Surge protection prompt accepted during panel upgrade intake.
Upsell note added
Proof you can hear and inspect
Test Alice with your own business before you commit.
Your free trial uses your business details, so you can judge the call experience and the follow-up your team receives.
Call with a real scenario
Use the questions your customers actually ask and hear how Alice responds.
Check the handoff
Review the caller details, issue, urgency, and next step your team receives.
Tune it before launch
Adjust the greeting, questions, and routing rules until they match your workflow.
Test Alice With My Business
7-day free trial · All features included · Cancel anytime
Simple, transparent pricing
Start with intake, scale into dispatch
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
MonthlyAnnuallySave 17%
Starter
Contractor
$99/mo
Billed monthly
For owner-operators who need reliable call coverage and clean intake.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Built for Teams
Recommended
Crew
$199/mo
Billed monthly
For growing teams that need transfers, photo intake, and structured dispatch notes.
Everything in Contractor, plus:
- Noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Structured service request summaries
- Photo intake links
- Dispatch notes for technicians
- Customer SMS reminders
- Text-a-link scenarios
Advanced
Business
$299/mo
Billed monthly
For established teams ready to connect Jobber, analyze photos, and surface add-on opportunities.
Everything in Crew, plus:
- Smart Upselling
- Jobber Request integration
- AI Image Analysis
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Included in every plan
Everything you need. Standard.
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Intelligence
- Alice AI trained on your business
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Custom greetings and call rules
Custom greetings and call rules
Built for continuous coverage
Cancel anytime
Common Questions
Frequently asked questions.
What is 24/7 call answering?
24/7 call answering means your business phone is answered professionally around the clock, 24 hours a day, 7 days a week, 365 days a year. With Alice, calls can be answered around the clock, whether it's 2 PM on Tuesday or 3 AM on Christmas.
How much does 24/7 answering cost?
Alice's 24/7 answering starts at $99/month. You can compare the call experience and handoff during the 7-day free trial before choosing a plan.
Can Alice handle calls at any time?
Alice is designed for 24/7 coverage. She uses the same greeting, questions, and routing rules at 3 AM that she uses at 3 PM.
What happens on holidays?
Alice can provide holiday coverage without overtime staffing. She can use special holiday greetings, adjust her responses for holiday hours, and reduce missed leads during peak shopping seasons or emergency situations.
How does Alice handle different time zones?
Alice automatically adjusts to your business hours and can handle callers from any time zone. She knows when you're open, when you're closed, and responds appropriately regardless of when the call comes in.
Can I set different responses for different times?
Absolutely. You can configure different greetings, responses, and actions for business hours vs. after hours, weekdays vs. weekends, and regular days vs. holidays. Alice adapts to your schedule.
What if I need to be reached for emergencies at night?
You define what constitutes an emergency. Alice can text, email, or call you for urgent situations while handling routine calls on her own. You stay in control of when you're interrupted.
Is there any downtime or maintenance windows?
Alice is designed for continuous coverage, and updates are managed in the background. Your forwarding setup remains under your control.
Start your free trial today
24/7/365.
Consistent call coverage.
Stop losing leads to voicemail. Alice helps cover calls during the day, after hours, and on weekends.
7-day free trial
All features included
Cancel anytime