24/7 Call Answering Service
That Never Stops.
Round-the-clock coverage for every lead. Alice answers every call—day or night, weekday or weekend, holiday or not. Your business never sleeps.
Alice answers at any hour
Same professional service, whether it's noon or midnight
Customers calling before you open get professional service, not voicemail. Alice captures leads while you're still having coffee.
During peak hours, Alice handles overflow so no caller waits on hold. Every call answered on the first ring.
Evening callers researching services get answers and can capture service requests for the next day.
True emergencies get escalated immediately. Routine calls get handled professionally until morning.
Limited hours mean
limited opportunities.
If you're only answering calls 9-5, you're missing more than half of your potential customers. People call when it's convenient for them—not you.
Limited Hours
9-5 means missing 60% of calls
- Early birds call before you open
- Night owls research after hours
- Weekend leads go to competitors
Inconsistent Coverage
Staff can't work 24/7
- Sick days leave gaps
- Vacations mean voicemail
- Holidays are dead zones
Expensive Night Shifts
24/7 staff costs $100k+/year
- Overtime adds up fast
- Night differential pay
- Hard to find reliable staff
Alice is always on
24 hours a day, 7 days a week, 365 days a year. No sick days, no vacations, no holidays off. Every call answered professionally, every time.
True 24/7 coverage includes everything.
First-Ring Answering
Every call answered instantly—no hold times at any hour.
Service Requests
Capture service requests 24/7, even while you sleep.
Emergency Escalation
Urgent calls get to you immediately, routine ones wait.
Holiday Coverage
Christmas, New Year's, every holiday—Alice is there.
Spam Filtering
Robocalls blocked at 3 AM just like at 3 PM.
Instant Notifications
Get call summaries by text and email after every call.
How 24/7 answeringworks.
Train Alice
Share your website and Alice learns your services, service area, and how you want her to answer calls.
Set 24/7 preferences
Define your hours, greetings, escalation rules, and what counts as an emergency vs. a routine call.
Forward your number
Point your existing business line to Alice so she can answer every call on the first ring.
Relax (Alice is on)
Alice handles every call 24/7—capturing leads, capturing job requests, and sending you instant summaries.
Hear Alice handle a 24/7 emergency call
Listen to a sample call where Alice answers a late-night emergency, captures all the details, and logs the job without you picking up the phone.
Turn phone calls intoclean Jobber jobs.
Alice collects the details your dispatcher needs: service type, urgency, address, photos, customer history, and add-on opportunities before the job reaches your team.
Built around home service workflows
Recognizes repeat callers
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Collects photos for visual triage
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Surfaces add-on opportunities
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Alice is Preparing Dispatch Notes
Recent Intake
No-cool call, unit photo received, maintenance plan eligible.
Photo shows active leak under sink. Shutoff instructions sent.
Surge protection prompt accepted during panel upgrade intake.
What our customers are saying.
"We're an emergency restoration company. Calls at 2 AM are our bread and butter. Alice handles them perfectly and our response time dropped from 30 minutes to 5."
"I used to dread holidays because I'd come back to 50 voicemails. Now Alice handles everything and I actually enjoy my time off."
Start with intake, scale into dispatch
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Contractor
Perfect for owner-operators and small contractor shops.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Crew
For growing home service teams that need Alice to take action.
Everything in Contractor, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Jobber-ready job summaries
- Photo intake links
- Dispatch notes for technicians
- Customer SMS reminders
- Text-a-link scenarios
Business
For established service businesses that want visual triage, Jobber workflows, and revenue expansion.
Everything in Crew, plus:
- Smart Upselling
- Jobber CRM
- AI Image Analysis
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Intelligence
- Alice AI trained on your business
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Frequently asked questions.
What is 24/7 call answering?
24/7 call answering means your business phone is answered professionally around the clock—24 hours a day, 7 days a week, 365 days a year. With Alice, every call gets answered instantly, whether it's 2 PM on Tuesday or 3 AM on Christmas.
How much does 24/7 answering cost?
Alice's 24/7 answering starts at $99/month. Traditional 24/7 call centers charge $500-2000/month for comparable coverage. Alice provides better consistency at a fraction of the cost.
Can Alice handle calls at any time?
Yes! Alice is available 24/7/365 with no downtime. She handles calls at 3 AM the same way she handles calls at 3 PM—professionally, consistently, and according to your preferences.
What happens on holidays?
Alice works every holiday without overtime pay. She can use special holiday greetings, adjust her responses for holiday hours, and ensure you never miss a lead during peak shopping seasons or emergency situations.
How does Alice handle different time zones?
Alice automatically adjusts to your business hours and can handle callers from any time zone. She knows when you're open, when you're closed, and responds appropriately regardless of when the call comes in.
Can I set different responses for different times?
Absolutely. You can configure different greetings, responses, and actions for business hours vs. after hours, weekdays vs. weekends, and regular days vs. holidays. Alice adapts to your schedule.
What if I need to be reached for emergencies at night?
You define what constitutes an emergency. Alice can immediately text, email, or call you for urgent situations while handling routine calls on her own. You stay in control of when you're interrupted.
Is there any downtime or maintenance windows?
No. Alice has 99.99% uptime with no scheduled maintenance windows. Your calls are always answered, period. We handle all updates and improvements seamlessly in the background.
24/7/365.
Every call answered.
Stop losing leads to voicemail. Alice answers every call, any time, any day.