Law Firm Answering Service
Powered by AI.
Alice is a 24/7 law firm answering service powered by AI. Every missed call could be a high-value case, so Alice screens potential clients, schedules consultations, and captures intake information 24/7—so you never lose a lead to voicemail.
Why law firms lose
high-value cases.
When potential clients can't reach you, they call the next attorney on their list. Every missed call is a case—and revenue—walking out the door.
Missed Client Calls
Cases go to competitors
- In court or depositions
- After-hours inquiries
- Staff at lunch or busy
Poor Screening
Time wasted on bad fits
- Unqualified leads slip through
- Wrong practice area calls
- No intake information
Slow Response
Clients won't wait
- Voicemail goes unchecked
- Delayed callbacks
- Lost to faster firms
Alice screens and qualifies every caller
She asks the right questions, filters by practice area, collects intake information, and schedules consultations—24/7, with the professionalism your firm demands.
What Alice does for law firms.
Screens Potential Clients
Qualifies callers by case type, timeline, and your specific criteria.
Knows Legal Terminology
Alice understands practice areas and asks appropriate questions.
Instant Notifications
Get text and email alerts immediately after every call.
Schedules Consultations
Books initial consultations directly to your calendar.
Collects Intake Info
Gathers preliminary case details before the consultation.
Professional & Discreet
Handles sensitive inquiries with appropriate confidentiality.
Never lose a case to voicemail again.
When you're in court, in a meeting, or after hours, Alice answers with the professionalism your firm requires. She screens callers, qualifies cases, and schedules consultations.
- Screens by practice area and case type
- Collects intake information upfront
- Schedules consultations to your calendar
- Sends detailed summaries after every call
Why law firms need 24/7 answering.
Legal emergencies don't wait for business hours. The firm that answers first often wins the case.
High-Value Cases
A single personal injury or business litigation case can be worth tens of thousands. Don't lose it to voicemail.
Urgent Legal Matters
Arrests, accidents, and emergencies happen 24/7. Clients need to reach an attorney immediately.
Competitive Advantage
When potential clients can't reach you, they call the next firm. Be the one who always answers.
Three steps tonever miss a high-value case.
Train Alice on your firm
Share your practice areas, intake criteria, and preferred next steps so Alice knows which matters you take.
Set intake rules
Define the questions Alice should ask, when to mark a lead as urgent, and how to route different case types.
Forward your main line
Point your firm's number to Alice so she can answer 24/7, qualify leads, and book consultations while you're in court.
Sign more clients
Alice captures every lead and sends you organized summaries so you can focus on practicing law.
Hear Alice screen a new client call
Listen to an example intake call where Alice gathers key details for a personal injury matter and books a consultation.
Complete CalendarIntegration.
Alice handles the messy parts of scheduling. She recognizes returning customers, recalls their history, and manages every booking on your preferred platform.
Connect your preferred platform
Instant Recognition
Identifies returning callers and pulls up their previous appointment history and preferences.
Full Lifecycle Management
Handles bookings, rescheduling, and cancellations—all in natural conversation.
Automatic SMS Confirmations
Sends text confirmations to customers after every booking, reschedule, or cancellation.
Alice is Booking Appointments
Recent Activity
“Alice knew exactly what service I needed.”
“Alice handled the change seamlessly.”
“Booked for Thursday at 2 PM.”
What attorneys are saying.
"Alice signed up a $50,000 personal injury case that called at 9 PM on a Saturday. That one call paid for years of service."
"The screening is incredible. Alice filters out the tire-kickers and only sends me qualified leads. My consultation-to-client rate doubled."
"I was skeptical about AI for a law firm, but Alice is more professional than most receptionists I've hired. Clients love her."
Frequently asked questions.
Can Alice screen potential clients?
Yes. Alice asks qualifying questions you define—case type, timeline, budget expectations, and more. She filters out cases outside your practice areas and identifies high-value prospects for immediate follow-up.
How does Alice handle sensitive legal inquiries?
Alice is trained to be professional and discreet. She collects essential information without providing legal advice, always directing callers to schedule a consultation with an attorney for specific legal questions.
Can Alice schedule consultations?
Absolutely. Alice integrates with your calendar to book initial consultations, conflict checks permitting. She can offer available times, send confirmation emails, and even collect intake information beforehand.
What practice areas does Alice understand?
Alice can be trained on any practice area—personal injury, family law, criminal defense, estate planning, business law, immigration, and more. She learns your specific services and fee structures.
How does Alice handle after-hours calls?
Alice answers 24/7 with the same professionalism as your daytime staff. For urgent matters, she can immediately notify you. For routine inquiries, she schedules callbacks or consultations for business hours.
Can Alice collect intake information?
Yes. Alice can gather preliminary intake details—contact information, case summary, relevant dates, and any documents needed. This information is sent to you immediately so you're prepared for the consultation.
Start small, scale as you grow
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Professional
Perfect for small businesses and solo owners.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- AI image analysis (Beta)
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Scale
For growing businesses that need Alice to take action.
Everything in Professional, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Automatic appointment booking
- Automatic rescheduling & canceling
- Google Calendar integration
- Calendly integration
- Acuity Scheduling integration
- Customer SMS reminders
- Text-a-link scenarios
Growth
For complex businesses requiring advanced training.
Everything in Scale, plus:
- Smart Upselling
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes our full suite of core technologies—no hidden fees or upsells.
Intelligence
- Alice AI trained on your business
- AI image analysis for visual context
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Ready to capture every
potential client?
Join hundreds of law firms using Alice to screen leads and grow their practice.