A Virtual Receptionist
Without the Overhead.
Professional call answering at a fraction of the cost. Alice handles calls, books appointments, and takes messages—just like a dedicated receptionist, but available 24/7.
Save $30,000+ per year
Compared to hiring a full-time receptionist
Human Receptionist
- 40 hours/week coverage only
- Sick days & vacations
- Training & turnover costs
- Benefits & overhead
Virtual Receptionist
- 24/7/365 coverage
- Never sick, never late
- Instant setup, no training
- Unlimited calls included
Hiring a receptionist
is expensive and risky.
Expensive Staff
$35,000+/year for one receptionist
- Salary, benefits, training costs
- Only covers 40 hours/week
- Sick days and vacations
Inconsistent Quality
Bad days affect customer experience
- Mood affects call quality
- Training takes months
- High turnover rates
Limited Availability
9-5 coverage isn't enough
- No after-hours coverage
- Lunch breaks mean missed calls
- Vacations leave gaps
Alice is the smarter choice
All the benefits of a dedicated receptionist—professional call handling, appointment booking, message taking—at 1/60th the cost. And she never calls in sick.
Everything a receptionist does. And more.
Answer Every Call
Professional greeting on the first ring, every time.
Book Appointments
Schedule directly into your calendar system.
Take Messages
Detailed messages sent via text and email.
Transfer Calls
Route urgent calls to you or your team.
Screen Calls
Block spam and qualify callers before transfer.
24/7 Availability
Never miss a call, day or night.
How virtual answeringworks.
Share your website
Alice reads your website and learns your services, service area, and how you talk to customers.
Customize responses
Set greetings, FAQs, and preferences so Alice sounds exactly like your brand.
Forward your calls
Point your business number to Alice so she can answer every incoming call.
Get notified
Receive summaries and key details after every call so you never miss what happened.
Hear Alice act as your virtual answering service
Listen to a sample call where Alice greets a new customer, answers questions, and books an appointment without any hold time.
Complete CalendarIntegration.
Alice handles the messy parts of scheduling. She recognizes returning customers, recalls their history, and manages every booking on your preferred platform.
Connect your preferred platform
Instant Recognition
Identifies returning callers and pulls up their previous appointment history and preferences.
Full Lifecycle Management
Handles bookings, rescheduling, and cancellations—all in natural conversation.
Automatic SMS Confirmations
Sends text confirmations to customers after every booking, reschedule, or cancellation.
Alice is Booking Appointments
Recent Activity
“Alice knew exactly what service I needed.”
“Alice handled the change seamlessly.”
“Booked for Thursday at 2 PM.”
Start small, scale as you grow
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Professional
Perfect for small businesses and solo owners.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- AI image analysis (Beta)
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Scale
For growing businesses that need Alice to take action.
Everything in Professional, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Automatic appointment booking
- Automatic rescheduling & canceling
- Google Calendar integration
- Calendly integration
- Acuity Scheduling integration
- Customer SMS reminders
- Text-a-link scenarios
Growth
For complex businesses requiring advanced training.
Everything in Scale, plus:
- Smart Upselling
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes our full suite of core technologies—no hidden fees or upsells.
Intelligence
- Alice AI trained on your business
- AI image analysis for visual context
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Frequently asked questions.
What is a virtual answering service?
A virtual answering service provides professional call answering without hiring in-house staff. Alice acts as your dedicated receptionist—answering calls, taking messages, booking appointments, and transferring urgent calls—all remotely and at a fraction of the cost.
How much does a virtual answering service cost?
Alice's virtual answering service starts at $49/month with unlimited minutes. Traditional virtual receptionist services charge $200-500/month for similar coverage, often with per-minute fees on top.
Is a virtual receptionist as good as a real one?
Alice is often better. She never calls in sick, never has a bad day, answers every call on the first ring, and provides consistent quality 24/7. She learns your business and responds just like your best employee would.
Can Alice transfer calls to my team?
Yes! Alice can transfer calls based on rules you set—by department, urgency, time of day, or caller type. VIP customers can be transferred immediately while routine inquiries are handled by Alice.
How does Alice learn about my business?
Just share your website URL and Alice learns your services, hours, pricing, and FAQs automatically. You can also add custom information and train her on specific scenarios.
What if I already have a receptionist?
Alice works great alongside human staff. She can handle overflow during busy times, cover after hours, or take over when your receptionist is on break, sick, or on vacation.
Your virtual receptionist
is ready to start.
Professional call answering without the overhead. Try Alice free for 7 days.