The AI Virtual Receptionist
That Answers Every Call.
Alice answers every call like your best receptionist—greeting customers, booking jobs, and taking detailed messages 24/7. No hiring. No training. No missed calls.
Why traditional receptionists
can't keep up.
Relying on one person to answer every call means gaps: sick days, lunch breaks, after hours, and high turnover. Every missed ring is a lost lead.
Inconsistent Coverage
Calls slip through the cracks
- Sick days and lunch breaks
- Can't answer during jobs
- No after-hours coverage
Slow Response Times
Customers won't wait
- People hang up in seconds
- Leads go cold fast
- Competitors answer first
High Overhead
Expensive and unpredictable
- Hiring and training costs
- Benefits and payroll
- High turnover rates
Meet Alice — the smarter alternative
AI-powered, always available, and trained to understand your services. Alice picks up every call, directs customers with ease, and delivers accurate answers—every time.
Your ultimate virtual receptionist (powered by AI).
Everything you need to never miss a call again.
24/7 Call Answering
Your business never has to send callers to voicemail again. Alice answers every call in a friendly, on-brand way—even at 2 AM on Christmas.
Spam Filtering
Alice screens robocalls and spam automatically. Only real leads get through to you.
Smart Call Transfers
Redirect callers to the right person instantly. No awkward pauses, no lost info.
Lead Capture & Scheduling
Alice syncs with your Google Calendar to book appointments in real-time, captures contact details, and sends you clean summaries so you can follow up fast.
Bilingual Support
Alice speaks English and Spanish fluently. Serve your entire customer base in their preferred language.
Text a Link
Send links, directions, or booking confirmations via text during the call.
Recordings & Transcripts
Every conversation transcribed and searchable. Never miss a detail.
How a virtual receptionistworks with Alice.
Train Alice
Share your website so Alice can instantly learn your business, services, and how you want to sound.
Confirm setup
Review and customize how Alice greets callers, qualifies them, and routes or handles calls.
Forward calls
Point your existing number to Alice so every call is answered instantly by your virtual receptionist.
Get notified
Receive summaries by text and email after every call, including key details and next steps.
Hear Alice act as your virtual receptionist
Listen to a real-style call where Alice greets a customer, books an HVAC appointment, and confirms details—all without a human receptionist.
Complete CalendarIntegration.
Alice handles the messy parts of scheduling. She recognizes returning customers, recalls their history, and manages every booking on your preferred platform.
Connect your preferred platform
Instant Recognition
Identifies returning callers and pulls up their previous appointment history and preferences.
Full Lifecycle Management
Handles bookings, rescheduling, and cancellations—all in natural conversation.
Automatic SMS Confirmations
Sends text confirmations to customers after every booking, reschedule, or cancellation.
Alice is Booking Appointments
Recent Activity
“Alice knew exactly what service I needed.”
“Alice handled the change seamlessly.”
“Booked for Thursday at 2 PM.”
Businesses in every industry
rely on Alice.
From HVAC contractors to law firms, Alice is trusted by 500+ local businesses to handle their calls professionally.
Explore All IndustriesWhat our customers are saying.
"Alice has completely transformed how we handle calls. We went from missing 40% of leads to capturing every single one. It paid for itself in the first week."
"Just have to say.. WOW. Alice has been able to give out information perfectly and filter out leads that would have cost me time. She even gave directions! Just wow."
Real scenarios where Alice saves the day.
See how businesses like yours use Alice to capture leads they'd otherwise miss.
After-Hours Emergencies
A pipe bursts at midnight. Instead of voicemail, Alice answers, qualifies the emergency, and texts you immediately—so you can dispatch help fast.
Busy Season Overflow
During peak season when call volume spikes, Alice handles the overflow so no lead slips through while you're on the line with another customer.
On the Job Site
You're knee-deep in a repair and can't answer. Alice takes the call, books the appointment, and sends you a summary—no interruption needed.
Vacation Coverage
Take a real vacation knowing Alice has your phones covered. She'll handle routine calls and only alert you for true emergencies.
Virtual Receptionist vs the alternatives.
See how Alice stacks up against hiring a receptionist or relying on voicemail.
Start small, scale as you grow
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Professional
Perfect for small businesses and solo owners.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- AI image analysis (Beta)
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Scale
For growing businesses that need Alice to take action.
Everything in Professional, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Automatic appointment booking
- Automatic rescheduling & canceling
- Google Calendar integration
- Calendly integration
- Acuity Scheduling integration
- Customer SMS reminders
- Text-a-link scenarios
Growth
For complex businesses requiring advanced training.
Everything in Scale, plus:
- Smart Upselling
- Housecall Pro integration
- Jobber integration
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes our full suite of core technologies—no hidden fees or upsells.
Intelligence
- Alice AI trained on your business
- AI image analysis for visual context
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Frequently asked questions.
What is a virtual receptionist?
A virtual receptionist is a service that answers your business calls on your behalf—greeting callers, taking messages, and booking appointments. Alice is an AI-powered virtual receptionist that does all of this 24/7 without the overhead of hiring staff.
How much does a virtual receptionist cost?
Alice, our AI-powered virtual receptionist, starts at $49/month for small businesses, which is a fraction of the cost of a full-time receptionist ($3,000+/month). There are no setup fees, and you can try it free for 7 days with no credit card required.
Can an AI receptionist book appointments?
Yes! Alice integrates with Google Calendar to book appointments in real-time during calls. She can check availability, suggest times, and send confirmation texts to customers.
Does an AI receptionist work after hours?
Absolutely. Unlike human receptionists, Alice works 24/7/365—nights, weekends, and holidays. Every call gets answered professionally, so you never miss a lead, even at 2 AM.
How does Alice learn about my business?
During setup, you share your website URL and answer a few questions about your services. Alice analyzes this information to understand your business, pricing, service areas, and common customer questions—typically in under 5 minutes.
Can Alice transfer calls to me or my team?
Yes. You can set rules for when Alice should transfer calls directly to you or specific team members. For example, transfer urgent calls immediately, but take messages for routine inquiries.
What happens if Alice can't answer a question?
If Alice encounters a question outside her training, she'll politely take a detailed message and notify you immediately via text and email. You can then follow up personally or update Alice's knowledge base.
Is my data secure with an AI receptionist?
Yes. Alice uses enterprise-grade encryption for all calls and data. We're committed to privacy and never sell or share your customer information. All recordings and transcripts are stored securely and accessible only to you.
Explore more solutions
Discover how Alice can help with other aspects of your business.
Alice always answers.
Start closing deals.
Join 500+ local businesses using Alice to capture every lead, 24/7. Setup takes 5 minutes.