24/7 AI answering and dispatch for home services
Turn calls into dispatch-ready requests.
Alice answers, captures urgency and context, and collects photos when relevant, so your team is ready before the truck rolls.
- Collects visual context
- Understands the trades
- Prepares dispatch-ready requests
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Trusted by HVAC, plumbing & electrical teams
Cancel anytime·5 min setup
9:41
Alice · Smith HVAC
Today 9:38 AM
Here's the secure photo link you asked for. Send a photo of the AC unit and I'll review it with you.
Delivered
Thanks! The photo appears to show moisture near the condenser. I'll include that visual observation and flag the request for prompt team review. When would you prefer them to come out?
Today after 2:30 works.
Got it. I've submitted your service request with that preferred time. Smith HVAC will confirm the appointment.
Request created in Jobber
500+
Home service calls
triaged
10K+
Calls/day
answered
$2M+
Revenue
captured
4.9
Rating
from users
Alice has completely transformed how we handle calls. We went from missing 40% of leads to capturing every single one. It paid for itself in the first week.
MR
Mark Stevens
Owner, Stevens Service Group · Phoenix, AZ
The Reality Check
A missed call can become your competitor's next job.
You're under a house, in an attic, or talking to a customer when your phone rings. It's a hot lead with a broken AC or a burst pipe, but you can't answer. By the time you call back, they've already booked the next contractor on Google.
Answering from the Attic
Your focus is destroyed
- Can't answer while turning a wrench
- Interruptions slow down jobs
- Leads to burnout
The Voicemail Blackhole
Emergencies don't wait for a beep
- Homeowners with a leak won't leave a message
- Leads go cold in minutes
- Competitors answer first
Generic Call Centers
Minutes billed. Details missed.
- Script readers who don't know a condenser from a coil
- Homeowners repeat the same details
- Your office still rebuilds the job
The contractor who answers with a clear next step has the advantage
Meet Alice
Your AI dispatcher that actually knows the trades.
Alice speaks naturally, asks trade-specific questions, collects site photos, and gives your office a complete service request to review.
Trained on your business
Uses your service area, emergency rules, and specific HVAC, plumbing, or electrical FAQs.
Sees the issue early
Collects a photo of the data plate, leak, panel, or visible damage before your team follows up.
Ready for your workflow
Prepares clear intake notes your office can act on immediately.
Before
Missed call at 3:47 PM
Missed call at 5:22 PM
Missed call at 8:15 PM
3 leads waiting for a callback
Alice handled 3 calls
All leads captured
With Alice
New Service Inquiry
QualifiedService Request Logged
Request readyEmergency Service
High priorityService opportunities captured3
Call Triage
She reads the room before transferring the call.
Alice listens for urgency, intent, and caller sentiment before following your routing rules. Emergencies are flagged for fast attention. Routine requests are documented for your team to review.
Useful context while they talk
Alice listens for the issue, urgency, and tone so your team receives more than a name and phone number.
Sentiment Detection
Identifies frustration, anxiety, or happiness
Urgency Scoring
Flags emergency keywords like "leak" or "urgent"
Live Analysis
ID: #882-9ACaller SentimentFrustrated
Urgency ScoreHigh Priority
Detected Intent
"My water heater exploded and it's flooding..."
EMERGENCYSERVICE
Warm Transfers
Alice gives you a quick briefing before connecting high-value or complex calls, so you can pick up with context.
"Hi Mark, I have Mrs. Davis on the line. She's asking about the premium package..."
Rule-Based Routing
Send standard inquiries to the right person using rules you set, with the caller's details already captured.
Caller
Transferring...
You
Photo Context
Give your team visual context before they arrive.
When a caller asks for a photo link, Alice sends a secure text and generates visual observations from the upload. Photos and notes stay together for human review.
Collects visual context
Alice summarizes visible details from an uploaded photo while the call is active.
Highlights possible urgency
Possible leaks, electrical hazards, and no-heat calls are flagged for prompt human review.
Keeps the request together
Secure photo links, AI-generated observations, and call notes stay together in the Jobber Request.
JS
Customer • 10:12 AM
“Hi, I think I have a leak under my sink. Can someone come take a look?”
Alice Vision
AI-generated visual observations for human review
“Possible leak near the P-trap assembly, with visible moisture and possible cabinet-base damage. Please confirm on site.”
Possible leakReview promptlyHuman review required
Visual context
Photo and observations added to Jobber Request
Incoming Call
Mike Rodriguez
Phoenix, AZ • +1 (602) 555-0123
Return Customer
Called 3 times in the last 6 months.
Last Service
AC Tune-up (June 12th)
Personal Note
“Prefers text updates”
Alice's Greeting
“Hi Mike! Great to hear from you again. Are you calling about the AC unit we serviced in June?”
Returning Callers
Alice remembers everyone.
Returning customers don't start over. Alice recognizes their number, uses relevant service history, and continues with the context your office already has.
Recognizes the caller
Matches the phone number to the customer record before the conversation gets underway.
Uses relevant history
Brings prior service requests and approved notes into the conversation when useful.
Less repetition
Callers get a familiar greeting, and your office receives context without asking the same questions again.
What Alice Handles
Handle the call. Send your team the context.
Alice answers, qualifies, documents, and routes calls using the rules you set.
Jobber-Ready Intake
When Jobber is connected, Alice creates a Request with the caller, address, issue, urgency, photos, and next steps for your team to review.
JobberPhoto TriageUpsells
Spam Filtering
Alice screens robocalls and spam so your team spends time on homeowners, not automated calls.
Smart Routing
Alice sends calls to the right team member using your rules, with the context collected first.
With full briefing before handoff
Bilingual Support
Give English- and Spanish-speaking callers a clear way to explain what they need.
Custom Greeting
Use the introduction and business details you approve on every call.
Call Transcripts
Review searchable transcripts and recordings whenever your team needs to confirm a detail.
Transactional SMS
Text photo upload links, estimate forms, payment links, directions, and follow-up details when callers request them.
Lead Qualifying
Alice asks your required questions and flags urgency so your office knows what needs attention first.
Smart Upselling
Alice suggests relevant upgrades, add-ons, or promotions without turning the call into a hard sell.
Boost average ticket size
Visual Intelligence
Alice turns caller-submitted photos into visual observations for human review, adding useful context before your team follows up.
Photo IntakeVisual Context
Smart Upselling
Turn more service calls into maintenance plans.
Alice finds the natural moment in the conversation to suggest tune-ups, filter replacements, or maintenance agreements without ever sounding pushy.
Reads the room first
Uses caller sentiment and context to choose the right moment for the offer.
Sells your agreements
Explains tune-ups, inspections, and maintenance plans in the language your team uses.
Tracks your ROI
See accepted add-ons and the extra revenue Alice helps generate each month.
Live Call
"I need someone to look at my AC, it's blowing warm air."
"I've logged that request for your team to review. By the way, many of our customers save 20% on repairs with our annual cooling maintenance plan. Would you like me to add that to your notes?"
"Oh, that sounds great. Yes, let's do the annual plan!"
Upsell Accepted
+$180 extra revenue
$99$279
Annual plan upgrade
Home Service Dispatch
Built for calls that become truck rolls.
Alice is focused on home service teams: HVAC, plumbing, electrical, roofing, restoration, landscaping, pest control, locksmiths, and contractors.
Explore Home ServicesDispatch Workflows
Built around the moments your dispatcher handles daily.
Use Alice for intake, triage, overflow, after-hours calls, and service request summaries that fit your field service workflow.
AI Dispatcher
Natural phone conversations that qualify homeowners, collect context, and prepare clean service request summaries.
24/7 Intake
Capture urgent calls after hours, on weekends, and during peak seasons without adding office staff.
After-Hours Dispatch
Triage emergency calls after your office closes and flag the jobs that need immediate attention.
Visual Context
Collect photos of leaks, equipment, panels, damage, and access issues for your team to review before the visit.
Bilingual Intake
Answer English and Spanish calls so more homeowners can explain the issue clearly.
Auto-Upsells
Recommend relevant maintenance plans, tune-ups, inspections, filters, and add-ons during intake.
Setup in 5 minutes
Go live in three simple steps.
01
Train
Share your website. Alice learns your business instantly
02
Connect
Forward your existing number to Alice in under 5 minutes
03
Launch
Let Alice answer 24/7 and notify your team as new requests come in
Hear Alice in action
Listen to a real conversation between Alice and a customer describing an HVAC issue.
Natural voice
Real conversation
Demo Call Recording
1:34 · HVAC service request
Audio WaveformLive Demo
JOBBER-READY INTAKE
Turn phone calls into detailed Jobber Requests.
Alice collects the service type, urgency, address, photos, customer history, and add-on opportunities, then creates a Jobber Request for your team to review before anyone schedules the work.
Built around home service workflows
Photo Intake
Smart Upselling
Recognizes repeat callers
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Collects photos for visual triage
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Surfaces add-on opportunities
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Illustrative Intake Preview
Alice is Preparing Dispatch Notes
Issue
Captured
Photo
Attached
Next Step
Recorded
Example Intake
Returning HVAC CustomerRecognized
No-cool call, unit photo received, maintenance plan eligible.
Jobber Request prepared
Plumbing LeakUrgent
Caller reports an active leak under the sink. Photo attached.
Dispatch priority flagged
Electrical Panel CallAdd-on
Surge protection prompt accepted during panel upgrade intake.
Upsell note added
Simple, transparent pricing
Start with intake, scale into dispatch
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
MonthlyAnnuallySave 17%
Starter
Contractor
$99/mo
Billed monthly
For owner-operators who need reliable call coverage and clean intake.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Built for Teams
Recommended
Crew
$199/mo
Billed monthly
For growing teams that need transfers, photo intake, and structured dispatch notes.
Everything in Contractor, plus:
- Noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Structured service request summaries
- Photo intake links
- Dispatch notes for technicians
- Customer SMS reminders
- Text-a-link scenarios
Advanced
Business
$299/mo
Billed monthly
For established teams ready to connect Jobber, analyze photos, and surface add-on opportunities.
Everything in Crew, plus:
- Smart Upselling
- Jobber Request integration
- AI Image Analysis
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Included in every plan
Everything you need. Standard.
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Intelligence
- Alice AI trained on your business
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Custom greetings and call rules
FAQ
Questions? Answers.
1
How long does it take to go live?
Forwarding your number takes under five minutes. Most businesses are live within 10 minutes after sharing their website and call rules.
2
Will callers know it's AI?
If your greeting identifies Alice as an AI assistant, yes. You control the approved introduction and any disclosure required for your business.
3
Can Alice transfer calls?
Yes. Set rules for when to transfer, take messages, or send notifications. You stay in control.
4
What about call recording compliance?
Alice can read the disclosure you configure and retain recordings according to your settings. Your business remains responsible for the rules that apply where you operate.
5
Is there a contract?
No contracts. Month-to-month billing. Cancel anytime with no fees or hassle.
6
What if Alice can't answer a question?
She'll politely take a message and notify you immediately. You can also set up automatic transfers for complex inquiries.
Still have questions?
Contact SupportLive Demo
We use Alice too. Give her a call.
This isn't a recording. It's Alice handling a live call and responding in real time. Hear what homeowners experience before you forward your number.
Available 24/7
Natural conversation
Instant connection
Your call may be recorded for quality assurance and training purposes.
From the Blog
Tips for growing your service business.
Learn how to capture more leads, handle calls smarter, and grow with AI.
call intakedispatch
The Home-Service Call Intake Checklist: 12 Questions Before Dispatch
Collect the customer, property, issue, urgency, and access details your technician needs before the truck rolls.
4 min read
after hourscall routing
An After-Hours Call Routing Playbook for Home-Service Teams
Define which calls wait, which calls trigger an alert, and what your caller should hear when the office is closed.
4 min read
jobbercall intake
How to Write Jobber-Ready Service Request Notes From a Phone Call
Turn a customer conversation into a short, structured note your office and field team can act on.
4 min read
Start your free trial today
Stop losing truck rolls. Start dispatching smarter.
Give every caller a clear next step, collect visual context, and hand your team a complete service request before a truck rolls.
7-day free trial
All features included
Cancel anytime