Locksmith Answering Service
Powered by AI.
Alice is a 24/7 locksmith answering service powered by AI. Lockouts happen 24/7—and so do the calls. When you're on a job picking a lock, Alice answers the next emergency, captures location details, and dispatches it to you instantly.
Why locksmiths lose
emergency calls.
When you're picking a lock at 2 AM, you can't answer the phone. But that person locked out of their car will just call the next locksmith on Google.
On Another Job
Hands are busy
- Picking locks takes focus
- Can't stop mid-job
- Next call goes to voicemail
24/7 Emergencies
Lockouts happen anytime
- 3 AM car lockouts
- Weekend home lockouts
- Holiday emergencies
Mobile Business
Always on the road
- Driving between jobs
- No office to answer
- Can't call back fast enough
Alice is your 24/7 dispatcher
She answers every emergency call, captures location and lock details, and dispatches to you instantly—so you never lose a job to a missed call.
What Alice does for your business.
24/7 Emergency Answering
Every lockout call answered instantly—3 AM, weekends, holidays.
Captures Location
Gets exact address, whether home/car/business, and access details.
Knows Locksmith Services
Understands lockouts, rekeys, installations, and commercial work.
Shares Pricing
Provides your general rates for common services.
Non-Urgent Job Requests
Creates job requests for rekeys and installations.
Instant Dispatch
Texts and emails you immediately with job details.
Never miss an emergency again.
Every missed call is $75-200+ walking to your competitor. Alice ensures every emergency gets answered and dispatched to you—even when you're elbow-deep in a lock.
- Answers emergencies 24/7/365
- Captures location and lock details
- Dispatches to you instantly via text
- Handles calls while you're on jobs
Why locksmiths need 24/7 answering.
Lockouts are emergencies. People call the first locksmith they find and hire whoever answers.
High-Value Calls
Emergency lockouts are $75-200+ each. Every missed call is real money going to your competitor.
Peak Hours Are Off-Hours
Most lockouts happen at night, on weekends, and holidays—when you're least available.
First to Answer Wins
Locked-out customers call multiple locksmiths. The one who answers first gets the job.
Three steps tonever miss a lockout call.
Train Alice on your locksmith services
Share your services, pricing approach, and coverage area so Alice knows which jobs you take.
Set dispatch rules
Decide how you want emergency lockouts, automotive jobs, and commercial calls routed to you or your team.
Forward your calls
Point your business number to Alice so she can answer 24/7, capture exact locations, and dispatch jobs by text and email.
Never miss a lockout
Alice dispatches jobs around the clock and sends you instant alerts so you can respond fast and win more calls.
Hear Alice handle a late-night lockout
Listen to an example call where Alice gathers location and vehicle details, then dispatches a locksmith to the scene.
Turn phone calls intoclean Jobber jobs.
Alice collects the details your dispatcher needs: service type, urgency, address, photos, customer history, and add-on opportunities before the job reaches your team.
Built around home service workflows
Recognizes repeat callers
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Collects photos for visual triage
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Surfaces add-on opportunities
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Alice is Preparing Dispatch Notes
Recent Intake
No-cool call, unit photo received, maintenance plan eligible.
Photo shows active leak under sink. Shutoff instructions sent.
Surge protection prompt accepted during panel upgrade intake.
What locksmiths are saying.
"I was losing 5-10 calls a week while on other jobs. Now Alice catches every one. My revenue is up 40% since I started."
"Alice dispatched a car lockout to me at 3 AM while I was asleep. Woke up to a $150 job waiting. That's the dream."
"The location capture is perfect. I know exactly where to go and what kind of lock before I even call back."
Frequently asked questions.
Can Alice handle emergency lockout calls?
Absolutely. Alice is available 24/7/365 and treats every lockout as urgent. She captures location, lock type, vehicle info if applicable, and dispatches the call to you immediately via text and email.
How does Alice handle location and dispatch?
Alice asks for the caller's exact location, whether they're at a home, business, or vehicle, and any access details. She sends you all the information you need to quote and dispatch quickly.
How does Alice handle pricing questions?
Alice does not give locksmith quotes herself. She can explain your typical pricing approach, captures all the job details, and lets callers know that you or your team will confirm the exact price.
What about commercial locksmith inquiries?
Alice handles commercial calls too—access control, master key systems, panic bars, and high-security locks. She qualifies the job scope and creates site assessment requests for larger projects.
Does Alice work when I'm on another job?
That's exactly when you need her most. While you're picking a lock or cutting a key, Alice answers the next call, captures the details, and queues it up for you.
Can Alice handle multiple locksmiths?
Yes. If you have a team, Alice can route calls based on location, availability, or specialty. She can also dispatch to whoever is closest to the emergency.
Start with intake, scale into dispatch
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Contractor
Perfect for owner-operators and small contractor shops.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Crew
For growing home service teams that need Alice to take action.
Everything in Contractor, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Jobber-ready job summaries
- Photo intake links
- Dispatch notes for technicians
- Customer SMS reminders
- Text-a-link scenarios
Business
For established service businesses that want visual triage, Jobber workflows, and revenue expansion.
Everything in Crew, plus:
- Smart Upselling
- Jobber CRM
- AI Image Analysis
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Intelligence
- Alice AI trained on your business
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Ready to catch every
emergency call?
Join hundreds of locksmiths using Alice to capture every lockout and grow their business 24/7.