Alice helps cover the next locksmith call while you are already on a job. She captures the caller's location, lock type, and urgency, then follows your routing rules.
When you're picking a lock at 2 AM, you can't answer the phone. But that person locked out of their car will just call the next locksmith on Google.
Hands are busy
Lockouts happen anytime
Often on the road
She answers while you are on another job, captures location and lock details, and sends the details to you for a faster follow-up.
Lockout-call coverage at 3 AM, on weekends, and on holidays.
Gets exact address, whether home/car/business, and access details.
Understands lockouts, rekeys, installations, and commercial work.
Provides your general rates for common services.
Creates job requests for rekeys and installations.
Texts and emails you with job details.

A missed lockout call can quickly go to the next locksmith. Alice helps cover emergencies and sends you the call details, even when you're elbow-deep in a lock.
Lockouts are emergencies. People call the first locksmith they find and hire whoever answers.
Lockout callers often need help now and may quickly call another provider.
Most lockouts happen at night, on weekends, and holidays, when you're least available.
Locked-out customers call multiple locksmiths. The one who answers first gets the job.
Share your services, pricing approach, and coverage area so Alice knows which jobs you take.
Decide how you want emergency lockouts, automotive jobs, and commercial calls routed to you or your team.
Point your business number to Alice so she can answer 24/7, capture exact locations, and dispatch jobs by text and email.
Alice dispatches jobs around the clock and sends you urgent-call alerts so you can respond fast and win more calls.
Listen to an example call where Alice gathers location and vehicle details, then dispatches a locksmith to the scene.
Alice collects the service type, urgency, address, photos, customer history, and add-on opportunities, then creates a Jobber Request for your team to review before anyone schedules the work.
Built around home service workflows
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Example Intake
No-cool call, unit photo received, maintenance plan eligible.
Caller reports an active leak under the sink. Photo attached.
Surge protection prompt accepted during panel upgrade intake.
Yes. Alice is available 24/7 and can treat lockouts as urgent based on your rules. She captures location, lock type, vehicle information when relevant, and sends the call details by text and email.
Alice asks for the caller's location, whether they are at a home, business, or vehicle, and any access details. Your team receives those details for pricing and dispatch.
Alice does not give locksmith quotes herself. She can explain the pricing guidance you provide, capture the job details, and tell callers your team will confirm the exact price.
Alice can ask about access control, master key systems, panic bars, high-security locks, and other services you configure, then create an assessment request.
While you're picking a lock or cutting a key, Alice can answer the next call, capture the details, and queue it for follow-up.
Yes. If you have a team, Alice can route calls based on the location, availability, or specialty rules you configure.
Your free trial uses your business details, so you can judge the call experience and the follow-up your team receives.
Use the questions your customers actually ask and hear how Alice responds.
Review the caller details, issue, urgency, and next step your team receives.
Adjust the greeting, questions, and routing rules until they match your workflow.
7-day free trial · All features included · Cancel anytime
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
For owner-operators who need reliable call coverage and clean intake.
What's included
For growing teams that need transfers, photo intake, and structured dispatch notes.
Everything in Contractor, plus:
For established teams ready to connect Jobber, analyze photos, and surface add-on opportunities.
Everything in Crew, plus:
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Use the 7-day trial to test location capture, lock details, and your dispatch handoff.