Alice helps cover plumbing calls while you are on a job. She captures the issue, address, urgency, and requested service so your team can respond with context.
When you're under a sink or in a crawl space, you can't answer the phone. But that emergency call could become the next booked job.
High-value jobs go elsewhere
Many callers skip voicemail
Per-minute fees add up
She knows plumbing terminology, captures job details, and creates service requests 24/7, even when you're elbow-deep in a repair.
24/7 coverage helps keep more urgent calls out of voicemail.
Alice uses the plumbing services and terminology you configure.
Get text and email notifications after each call.
Alice creates service requests with the details your team needs.
Collects the details your team uses to prepare quotes after the call.
Helps filter obvious spam and sales calls before they reach your team.

When a pipe bursts at midnight, Alice answers. She gathers the address, assesses urgency, and texts you, so you can dispatch help fast and win the job.
Plumbing emergencies don't happen 9-to-5. The plumber who answers first gets the job.
After-hours plumbing calls can become valuable service jobs. Keep them from going straight to voicemail.
When a basement is flooding, customers may call until someone answers. Give them a clear next step.
Cover calls while other plumbers are unavailable and follow up with complete job details.
Forward your existing plumbing phone number to Alice, no new number needed.
Share your website and services so Alice understands leaks, clogs, water heaters, and more.
Alice answers calls when your team is unavailable, from burst pipes at 2 AM to routine drain cleanings, and sends you instant summaries.
Alice dispatches jobs around the clock so you can respond fast and follow up with better context.
Listen to a real conversation between Alice and a customer dealing with a burst pipe in their basement.
Alice collects the service type, urgency, address, photos, customer history, and add-on opportunities, then creates a Jobber Request for your team to review before anyone schedules the work.
Built around home service workflows
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Example Intake
No-cool call, unit photo received, maintenance plan eligible.
Caller reports an active leak under the sink. Photo attached.
Surge protection prompt accepted during panel upgrade intake.
Absolutely. Alice is available 24/7 and can identify urgent situations like burst pipes, flooding, or gas leaks. She'll collect the caller's information and notify you via text and email so you can dispatch help fast.
During setup, you tell Alice your service area zip codes or cities. When callers are outside your area, she politely lets them know and can even recommend they search for local providers.
Yes. Alice collects the caller's name, address, problem description, photos when helpful, preferred timing, urgency, and notes your dispatcher or Jobber workflow can use.
Alice follows the pricing guidance you provide. She explains that final pricing depends on an on-site inspection, gathers all the job details, and creates an estimate or service request so your team can provide the official quote.
You control how Alice introduces herself. Most plumbing teams position her as their AI dispatcher so callers focus on getting help and sending useful context.
Yes. Alice can help filter obvious spam and sales calls before they reach your team.
Your free trial uses your business details, so you can judge the call experience and the follow-up your team receives.
Use the questions your customers actually ask and hear how Alice responds.
Review the caller details, issue, urgency, and next step your team receives.
Adjust the greeting, questions, and routing rules until they match your workflow.
7-day free trial · All features included · Cancel anytime
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
For owner-operators who need reliable call coverage and clean intake.
What's included
For growing teams that need transfers, photo intake, and structured dispatch notes.
Everything in Contractor, plus:
For established teams ready to connect Jobber, analyze photos, and surface add-on opportunities.
Everything in Crew, plus:
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Use the 7-day trial to test a plumbing emergency and the handoff your team needs.