Plumbing Answering Service
Powered by AI.
Emergency calls don't wait—and neither should your customers. Alice answers every call 24/7, captures job details, and captures service requests while you're on the job site.
Why plumbers lose
thousands in revenue.
When you're under a sink or in a crawl space, you can't answer the phone. But that emergency call could be worth $500+.
Missed Emergency Calls
Lost $500+ jobs
- Can't answer while on jobs
- Emergencies go to competitors
- No after-hours coverage
Voicemail Doesn't Work
80% won't leave messages
- Customers call next plumber
- No job details captured
- Delayed response times
Answering Services
$300+/month with fees
- Don't know plumbing terms
- Can't quote estimates
- Per-minute charges add up
Alice captures every emergency call
She knows plumbing terminology, captures job details, and creates service requests 24/7, even when you're elbow-deep in a repair.
What Alice does for plumbers.
Answers Every Call
24/7 coverage means no missed emergencies—burst pipes at 2 AM get answered.
Knows Plumbing
Alice understands drain cleaning, water heaters, leak repairs, and more.
Instant Alerts
Get text and email notifications immediately after every call.
Job Requests
Alice creates service requests with the details your team needs.
Prepares Estimates
Collects all the details your team needs to prepare quotes after the call.
Screens Spam
Alice filters out solicitors and robocalls so you only see real leads.
Never miss another emergency call.
When a pipe bursts at midnight, Alice answers. She gathers the address, assesses urgency, and texts you immediately—so you can dispatch help fast and win the job.
- Identifies true emergencies vs routine calls
- Collects job details and customer info
- Creates service requests in your CRM
- Sends instant summaries via text & email
Why plumbers need 24/7 answering.
Plumbing emergencies don't happen 9-to-5. The plumber who answers first gets the job.
Emergency Jobs = Big Revenue
After-hours emergency calls often pay 1.5-2x your normal rate. Don't let them go to voicemail.
First Response Wins
When a basement is flooding, customers call until someone answers. Be that someone.
Beat Your Competition
While other plumbers sleep on calls, you're capturing jobs and building your reputation.
Three steps tonever miss a plumbing emergency.
Connect your plumbing line
Forward your existing plumbing phone number to Alice—no new number needed.
Train Alice on your jobs
Share your website and services so Alice understands leaks, clogs, water heaters, and more.
Launch 24/7 emergency answering
Alice answers every call—from burst pipes at 2 AM to routine drain cleanings—and sends you instant summaries.
Win more emergency jobs
Alice dispatches jobs around the clock so you can respond fast and beat the competition to every call.
Hear Alice handle a plumbing emergency
Listen to a real conversation between Alice and a customer dealing with a burst pipe in their basement.
Turn phone calls intoclean Jobber jobs.
Alice collects the details your dispatcher needs: service type, urgency, address, photos, customer history, and add-on opportunities before the job reaches your team.
Built around home service workflows
Recognizes repeat callers
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Collects photos for visual triage
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Surfaces add-on opportunities
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Alice is Preparing Dispatch Notes
Recent Intake
No-cool call, unit photo received, maintenance plan eligible.
Photo shows active leak under sink. Shutoff instructions sent.
Surge protection prompt accepted during panel upgrade intake.
What plumbers are saying.
"Alice paid for herself in the first week. I got a $1,200 emergency job at 11 PM that I would have missed completely."
"I used to stress about missing calls while on jobs. Now Alice handles everything and I just focus on the work."
"The emergency call handling is incredible. Alice knows exactly what questions to ask and gets me the info I need."
Frequently asked questions.
Can Alice handle emergency plumbing calls?
Absolutely. Alice is available 24/7 and can identify urgent situations like burst pipes, flooding, or gas leaks. She'll collect the caller's information and immediately notify you via text and email so you can dispatch help fast.
How does Alice know my service area?
During setup, you tell Alice your service area zip codes or cities. When callers are outside your area, she politely lets them know and can even recommend they search for local providers.
Can Alice prepare plumbing jobs for dispatch?
Yes. Alice collects the caller's name, address, problem description, photos when helpful, preferred timing, urgency, and notes your dispatcher or Jobber workflow can use.
Can Alice give price estimates over the phone?
Alice never makes up prices. She explains that final pricing depends on an on-site inspection, gathers all the job details, and creates an estimate or service request so your team can provide the official quote.
Will callers know they're talking to AI?
You control how Alice introduces herself. Most plumbing teams position her as their AI dispatcher so callers focus on getting help and sending useful context.
Can Alice filter spam and robocalls?
Yes. Alice automatically filters obvious spam and sales calls so your team only gets notified about real customers who need plumbing help.
Start with intake, scale into dispatch
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Contractor
Perfect for owner-operators and small contractor shops.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Crew
For growing home service teams that need Alice to take action.
Everything in Contractor, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Jobber-ready job summaries
- Photo intake links
- Dispatch notes for technicians
- Customer SMS reminders
- Text-a-link scenarios
Business
For established service businesses that want visual triage, Jobber workflows, and revenue expansion.
Everything in Crew, plus:
- Smart Upselling
- Jobber CRM
- AI Image Analysis
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Intelligence
- Alice AI trained on your business
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Ready to capture every
plumbing lead?
Join hundreds of plumbers using Alice to win more jobs and grow their business.