Built for Restoration Companies
Respond to Restoration Emergencies
Day or Night.
Alice answers urgent restoration calls around the clock, captures the damage and location, and alerts your team according to the escalation rules you set.
7-day free trial
Guided setup
Cancel anytime
24/7
Call Coverage
nights and weekends
$99
Starter Plan
billed monthly
7 days
Free Trial
all features included
Multi-call
Capacity
handles calls at once
The Emergency Response Problem
Why restoration companies lose
high-value emergency jobs.
When a pipe bursts at 3 AM, homeowners call until someone answers. If you're asleep or on another job, that urgent water-damage job goes to your competitor.
On Another Job
Can't answer during mitigation
- Running extraction equipment
- Documenting damage
- Meeting with adjusters
After-Hours Emergencies
Disasters don't wait
- Pipes burst at 2 AM
- Fires happen on weekends
- Storms hit holidays
Fast Intake Matters
Damage spreads fast
- Water damage compounds hourly
- Urgency rises as damage spreads
- Slow response risks the job
Alice is your 24/7 emergency dispatcher
She answers calls while your team is unavailable, identifies true emergencies, captures critical details, and alerts you according to your alert rules, so you can dispatch fast and save the day.
Built for Emergency Response
What Alice does for restoration.
24/7/365 Coverage
True emergency response, calls covered, day or night, holidays included.
Knows Restoration
Water, fire, smoke, mold, sewage, storm damage, Alice understands it all.
Urgent-Call Alerts
Emergency calls trigger immediate text and email notifications.
Triages by Urgency
Distinguishes true emergencies from routine calls and prioritizes accordingly.
Insurance Ready
Captures carrier info, claim numbers, and adjuster status.
Captures All Details
Address, damage type, severity, access info, everything you need to dispatch.
Your Emergency Dispatch Center
First to respond, first to win.
In restoration, fast intake matters. Alice ensures you're prepared to respond to more emergencies, capturing details and alerting you so you can dispatch while competitors are still sleeping.
- Answers emergencies 24/7/365
- Alerts you according to your alert rules of urgent calls
- Captures damage type, severity, and access info
- Asks about insurance and claim status
Why restoration needs true 24/7.
Emergencies don't check the clock. The company that answers first gets the job.
High-Value Jobs
Restoration calls can represent urgent, substantial work. A missed call may become a competitor's next project.
Damage Spreads Fast
Restoration work becomes harder as damage spreads. A clear intake helps your team assess the next step.
Insurance Referrals
Insurance companies refer to contractors who answer. Be available 24/7 and get on preferred vendor lists.
Setup in 5 minutes
How it works in prepare your emergency-call workflow.
01
Train Alice on your restoration business
Share your services, service area, and emergency protocols so Alice understands water, fire, and mold jobs.
02
Set urgency rules
Define what counts as an emergency and exactly how you want different call types triaged and routed.
03
Forward your emergency line
Point your emergency number to Alice, keep your existing number while she answers 24/7/365.
04
Respond faster, win more jobs
Alice alerts you for true emergencies so you can dispatch fast and capture high-value restoration work.
Hear Alice handle a water damage emergency
Listen to a sample call where Alice gathers critical details about a burst pipe and triggers an emergency alert.
Natural voice
Real conversation
Demo Restoration Call
1:45 | Burst pipe emergency
Audio WaveformLive Demo
JOBBER-READY INTAKE
Turn phone calls into detailed Jobber Requests.
Alice collects the service type, urgency, address, photos, customer history, and add-on opportunities, then creates a Jobber Request for your team to review before anyone schedules the work.
Built around home service workflows
Photo Intake
Smart Upselling
Recognizes repeat callers
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Collects photos for visual triage
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Surfaces add-on opportunities
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Illustrative Intake Preview
Alice is Preparing Dispatch Notes
Issue
Captured
Photo
Attached
Next Step
Recorded
Example Intake
Returning HVAC CustomerRecognized
No-cool call, unit photo received, maintenance plan eligible.
Jobber Request prepared
Plumbing LeakUrgent
Caller reports an active leak under the sink. Photo attached.
Dispatch priority flagged
Electrical Panel CallAdd-on
Surge protection prompt accepted during panel upgrade intake.
Upsell note added
Common Questions
Frequently asked questions.
Can Alice handle urgent calls 24/7?
Yes. Alice is available 24/7 and can flag active water, fire, sewage, mold, or storm-damage calls based on the rules you configure. She collects the details and alerts your team.
How does Alice notify me of urgent calls?
When a call matches your urgent-call rules, Alice sends the address, damage type, caller details, and other captured information by text and email.
Can Alice triage calls by urgency?
Yes. You define the conditions that should trigger routine intake, priority review, or urgent escalation, and Alice routes the call accordingly.
Does Alice understand restoration terminology?
Alice uses the restoration services and questions you configure for water, fire, mold, sewage, storm damage, and reconstruction calls.
Can Alice handle insurance questions?
Yes. Alice can ask about insurance coverage, carrier information, claim numbers, and whether an adjuster has been contacted.
What about after-hours and weekend emergencies?
Alice uses the same intake and escalation rules at 2 AM on Sunday that she uses at 2 PM on Tuesday.
Proof you can hear and inspect
Test Alice with your own business before you commit.
Your free trial uses your business details, so you can judge the call experience and the follow-up your team receives.
Call with a real scenario
Use the questions your customers actually ask and hear how Alice responds.
Check the handoff
Review the caller details, issue, urgency, and next step your team receives.
Tune it before launch
Adjust the greeting, questions, and routing rules until they match your workflow.
Test Alice With My Business
7-day free trial · All features included · Cancel anytime
Simple, transparent pricing
Start with intake, scale into dispatch
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
MonthlyAnnuallySave 17%
Starter
Contractor
$99/mo
Billed monthly
For owner-operators who need reliable call coverage and clean intake.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Built for Teams
Recommended
Crew
$199/mo
Billed monthly
For growing teams that need transfers, photo intake, and structured dispatch notes.
Everything in Contractor, plus:
- Noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Structured service request summaries
- Photo intake links
- Dispatch notes for technicians
- Customer SMS reminders
- Text-a-link scenarios
Advanced
Business
$299/mo
Billed monthly
For established teams ready to connect Jobber, analyze photos, and surface add-on opportunities.
Everything in Crew, plus:
- Smart Upselling
- Jobber Request integration
- AI Image Analysis
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Included in every plan
Everything you need. Standard.
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Intelligence
- Alice AI trained on your business
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Custom greetings and call rules
Custom greetings and call rules
Call recordings and transcripts
Cancel anytime
Ready to cover more
restoration emergencies?
Use the 7-day trial to test your damage-intake questions and escalation rules on a realistic call.
7-day free trial
All features included
Cancel anytime