Works While You Sleep
Win After-Hours Leads
Without Staying on Call.
Alice answers after-hours calls, captures the reason for the call, and follows your rules for service requests, messages, and urgent escalations.
All features included
Guided setup
Cancel anytime
Alice | After Hours
Handling emergency call
11:47 PM
After-hours call
Urgent
11:47 PM
24/7
After-Hours
coverage available
$99
Starter Plan
billed monthly
7 days
Free Trial
all features included
Custom
Escalation
based on your rules
The After-Hours Problem
What happens when
you close for the day?
Customers often call outside business hours. If all after-hours calls go to voicemail, ready-to-book leads may call another provider.
Voicemail Black Hole
Voicemail loses ready-to-book callers
- Customers hang up frustrated
- Leads call your competitor instead
- No way to capture urgent needs
Expensive Call Centers
Per-minute fees can be hard to predict
- Per-minute billing surprises
- Agents unfamiliar with your business
- Long hold times frustrate callers
Missed Opportunities
Missed calls create lost opportunities
- Emergency jobs go to competitors
- Weekend leads call elsewhere
- No service request capture
Alice covers after-hours calls
While you sleep, Alice answers calls using your intake rules, capturing leads, capturing service requests, and alerting you to emergencies. Wake up to opportunities, not missed calls.
When Alice Shines
After-hours scenarios where Alice saves the day.
Late Night Emergencies
A pipe bursts at 2 AM. Alice answers, identifies the emergency, and texts you, so you can dispatch help while competitors send callers to voicemail.
Weekend Inquiries
Customers research services on weekends. Alice answers their questions, captures project details, and queues Monday service requests while you enjoy family time.
Holiday Coverage
Your office is closed for the holidays, but leads don't stop. Alice captures lead details so you return to a pipeline full of warm prospects.
Sleep Without Worry
Go to bed knowing Alice has your phones covered. She'll only wake you for true emergencies, everything else waits until morning.
Everything you need for after-hours coverage.
24/7 Call Answering
Professional call coverage at 3 AM, on weekends, and on holidays.
Service Requests
Alice captures service requests and preferred timing.
Emergency Alerts
Get urgent texts for urgent calls you define.
Detailed Messages
Wake up to complete call summaries and transcripts.
Spam Filtering
Spam filtering reduces unwanted calls reaching your team.
Call Notifications
Text and email alerts after each call.
Setup in 5 minutes
How after-hours answering works.
01
Set your after-hours schedule
Tell Alice when you're open and when she should take over, nights, weekends, and holidays.
02
Train Alice on your calls
Share your website and common after-hours questions so Alice knows how to help callers when you're closed.
03
Define emergencies
Set the rules for what counts as urgent and who should be alerted when those calls come in.
04
Keep alerts focused
Alice answers after-hours calls, captures service requests, and alerts you only for conditions you define.
Hear Alice handle an after-hours emergency
Listen to a sample late-night call where a customer has no heat, and Alice qualifies the issue, flags it as urgent, and alerts your on-call technician.
Natural voice
Real conversation
Play after-hours demo call
1:29 | Late-night emergency example
Audio WaveformLive Demo
JOBBER-READY INTAKE
Turn phone calls into detailed Jobber Requests.
Alice collects the service type, urgency, address, photos, customer history, and add-on opportunities, then creates a Jobber Request for your team to review before anyone schedules the work.
Built around home service workflows
Photo Intake
Smart Upselling
Recognizes repeat callers
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Collects photos for visual triage
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Surfaces add-on opportunities
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Illustrative Intake Preview
Alice is Preparing Dispatch Notes
Issue
Captured
Photo
Attached
Next Step
Recorded
Example Intake
Returning HVAC CustomerRecognized
No-cool call, unit photo received, maintenance plan eligible.
Jobber Request prepared
Plumbing LeakUrgent
Caller reports an active leak under the sink. Photo attached.
Dispatch priority flagged
Electrical Panel CallAdd-on
Surge protection prompt accepted during panel upgrade intake.
Upsell note added
Proof you can hear and inspect
Test Alice with your own business before you commit.
Your free trial uses your business details, so you can judge the call experience and the follow-up your team receives.
Call with a real scenario
Use the questions your customers actually ask and hear how Alice responds.
Check the handoff
Review the caller details, issue, urgency, and next step your team receives.
Tune it before launch
Adjust the greeting, questions, and routing rules until they match your workflow.
Test Alice With My Business
7-day free trial · All features included · Cancel anytime
Simple, transparent pricing
Start with intake, scale into dispatch
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
MonthlyAnnuallySave 17%
Starter
Contractor
$99/mo
Billed monthly
For owner-operators who need reliable call coverage and clean intake.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Built for Teams
Recommended
Crew
$199/mo
Billed monthly
For growing teams that need transfers, photo intake, and structured dispatch notes.
Everything in Contractor, plus:
- Noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Structured service request summaries
- Photo intake links
- Dispatch notes for technicians
- Customer SMS reminders
- Text-a-link scenarios
Advanced
Business
$299/mo
Billed monthly
For established teams ready to connect Jobber, analyze photos, and surface add-on opportunities.
Everything in Crew, plus:
- Smart Upselling
- Jobber Request integration
- AI Image Analysis
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Included in every plan
Everything you need. Standard.
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Intelligence
- Alice AI trained on your business
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Custom greetings and call rules
Custom greetings and call rules
Call recordings and transcripts
Cancel anytime
Common Questions
Frequently asked questions.
What is an after-hours answering service?
An after-hours answering service handles business calls at night, on weekends, and on holidays. Instead of sending callers to voicemail, Alice can take messages, capture service requests, and record lead details while you're away.
How much does after-hours answering cost?
Alice's after-hours answering starts at $99/month with a 7-day free trial. Compare it with your current voicemail, staffing, or answering-service workflow before choosing a plan.
Can Alice capture service requests after hours?
Yes. Alice can capture the job details, urgency, address, photos when useful, preferred timing, and next step so your team wakes up to cleaner dispatch notes.
What happens to urgent after-hours calls?
You can set rules for urgent calls. Alice can text or call you for emergencies, transfer VIP customers directly to your cell, or take detailed messages for next-day follow-up, whatever works for your business.
How does Alice know my business hours?
During setup, you tell Alice your business hours. She automatically switches to after-hours mode when you close, using a different greeting and handling calls according to your after-hours preferences.
Can I use Alice only for after-hours calls?
Absolutely. Many businesses use Alice exclusively for after-hours coverage while handling daytime calls themselves. You can forward calls to Alice only during specific hours or when you're unavailable.
What if a customer calls with an emergency at 3 AM?
Alice can identify emergencies based on keywords you define (like 'flooding', 'no heat', 'locked out') and alert you via text, email, or phone call. You decide what constitutes an emergency for your business.
Do I get notified of after-hours calls?
Yes. After each call, Alice sends you a summary via text and email with the caller's name, number, reason for calling, and any service requests captured. You can review everything first thing in the morning.
Start your free trial today
Alice covers nights and weekends.
But you can.
Stop losing after-hours leads to voicemail. Alice helps cover calls around the clock.
7-day free trial
All features included
Cancel anytime