Salon Answering Service
Powered by AI.
Alice is a 24/7 salon answering service powered by AI. You can't answer the phone with color on your hands, so Alice books appointments, manages stylist schedules, and answers client questions 24/7—so your chairs stay full.
Why salons lose clients to
missed calls.
When you're with a client—color processing, mid-cut, or doing extensions—you can't answer the phone. But that caller wants to book, and they'll call the next salon if you don't pick up.
Hands Are Busy
Can't answer mid-service
- Color on your gloves
- Client in the chair
- Phone rings unanswered
Front Desk Gaps
Not always someone there
- Receptionist on break
- Small salon, no desk staff
- Busy checking out clients
After-Hours Booking
Clients call at night
- Evening appointment requests
- Weekend booking calls
- Lost to online-only salons
Alice keeps your chairs full
She answers every call, books with the right stylist, explains your services, and handles scheduling 24/7—so you can focus on making clients look amazing.
What Alice does for your salon.
Books Appointments
Schedules clients with their preferred stylist based on availability.
Manages All Stylists
Handles scheduling for your entire team, checking each person's calendar.
Knows Your Services
Alice learns cuts, color, highlights, treatments, extensions, and more.
New Client Intake
Collects contact info, preferences, and any allergies or sensitivities.
Provides Pricing
Answers questions about service costs and package options.
Instant Notifications
Get text and email alerts immediately after every booking.
Focus on clients, not phone calls.
When you're creating a perfect balayage or finishing a precision cut, Alice handles the phones. She books appointments, answers service questions, and keeps your schedule full.
- Books appointments with the right stylist
- Answers service and pricing questions
- Collects new client information
- Sends instant booking confirmations
Why salons need 24/7 booking.
Clients want to book when it's convenient for them—often evenings and weekends. Be available when they're ready.
Every Booking = Revenue
An average salon visit is $80-150+. Every missed call is money walking to a competitor.
Evening Booking Peak
Most people book appointments after work. If you're closed, they'll book elsewhere.
Beat Online-Only
While clients struggle with booking apps, you offer the personal touch of a real conversation.
How it works in4 simple steps.
Train Alice
Share your services, stylists, and pricing. Alice learns your salon.
Add your team
Set up each stylist's schedule, specialties, and availability so Alice can book the right person.
Forward calls
Point your salon number to Alice—keep your existing number while she answers 24/7.
Fill your chairs
Alice books appointments around the clock and sends you instant notifications for every booking.
Hear Alice book a salon appointment
Listen to how Alice helps a client choose a service, matches them to a stylist, and books the appointment.
Complete CalendarIntegration.
Alice handles the messy parts of scheduling. She recognizes returning customers, recalls their history, and manages every booking on your preferred platform.
Connect your preferred platform
Instant Recognition
Identifies returning callers and pulls up their previous appointment history and preferences.
Full Lifecycle Management
Handles bookings, rescheduling, and cancellations—all in natural conversation.
Automatic SMS Confirmations
Sends text confirmations to customers after every booking, reschedule, or cancellation.
Alice is Booking Appointments
Recent Activity
“Alice knew exactly what service I needed.”
“Alice handled the change seamlessly.”
“Booked for Thursday at 2 PM.”
What salon owners are saying.
"Alice booked 15 new clients last month from after-hours calls. That's over $2,000 in services I would have lost to voicemail."
"I'm a solo stylist—I can't answer the phone mid-highlight. Alice handles my booking perfectly and clients love how easy it is."
"We have 6 stylists and Alice manages all their schedules flawlessly. She even knows who does extensions and who specializes in color."
Frequently asked questions.
Can Alice book appointments with specific stylists?
Yes! Alice learns your team's schedules and specialties. She can book clients with their preferred stylist, or match new clients with the right person based on the service they need—color specialist, men's cuts, extensions, etc.
How does Alice handle service questions?
Alice learns your full service menu—cuts, color, highlights, treatments, extensions, and more. She can explain services, provide pricing, and recommend options based on what clients are looking for.
Can Alice manage multiple stylists' schedules?
Absolutely. Alice handles scheduling for your entire team, checking each stylist's availability and booking accordingly. She can also manage chair rental schedules if you have booth renters.
What about last-minute cancellations?
When clients cancel, Alice can immediately start filling that slot by answering calls from people looking for same-day appointments. She can also note cancellation patterns for your records.
Does Alice handle new client intake?
Yes. Alice collects new client information including contact details, service history, allergies or sensitivities, and what they're looking for. This info is ready for the stylist before the appointment.
Can Alice answer after-hours calls?
Alice answers 24/7. When clients call at 9 PM to book their Saturday appointment, Alice handles it. You wake up to a full book instead of voicemails to return.
Start small, scale as you grow
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Professional
Perfect for small businesses and solo owners.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- AI image analysis (Beta)
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Scale
For growing businesses that need Alice to take action.
Everything in Professional, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Automatic appointment booking
- Automatic rescheduling & canceling
- Google Calendar integration
- Calendly integration
- Acuity Scheduling integration
- Customer SMS reminders
- Text-a-link scenarios
Growth
For complex businesses requiring advanced training.
Everything in Scale, plus:
- Smart Upselling
- Housecall Pro integration
- Jobber integration
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes our full suite of core technologies—no hidden fees or upsells.
Intelligence
- Alice AI trained on your business
- AI image analysis for visual context
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Explore more industries
Ready to fill your
chairs?
Join hundreds of salons using Alice to book more clients and grow their business.